Operations Manager: The Merchant's Fund - Brynmawr, Blaenau Gwent, United Kingdom - Bryn Mawr College

Description

Benefits:

Medical and dental insurance; Paid time-off (10 days), including all federal holidays, summer break (4 days clustered with Independence Day), day after Thanksgiving, Christmas Eve through New Year's Day; Paid sick/personal time (5 days); flexible work schedule; The ideal candidate is deeply committed to small businesses in Philadelphia or is a former small business owner themselves.

The OM is responsible for office management, grants management, accounts payable, benefits administration and insurance compliance.

This core role requires excellent interpersonal skills, a keen eye for detail, a willingness to learn, and an individual who embraces working on a close team to support small business in Philadelphia.

Office Administration & Operations (70%)

Responsibilities include:

financial transactions, accounts payable, maintenance of official records and governing documents, telephone reception, scheduling, event/meeting planning (including catering/meals), and preparation of materials/office for meetings.

Manage office calendar, including Executive Director calendar integration.
Oversee and ensure compliance for all insurance policies.
Maintain website and social media and update with recent grants, photos, and grantee spotlights.
Grants Administration (25%)

Maintain all aspects of the online grant management system, including back-end design and maintenance of application, implementation of grant application intake, review, approval/declination, disbursement, and reporting.

Provide guidance on eligibility and guidelines, including technical support throughout the application process, particularly for those with limited computer or English-language skills and/or those who prefer to complete the application off-line.

Manage online banking, ensuring timely disbursement of grants and reconciliation within Foundant and Quickbooks.
Proficient with grants management system, CRM, or other database management system, preferably Foundant.
Strong aptitude for technology and online platforms.

At a minimum, demonstrates mastery of MS Office products and is comfortable using a wide array of software and web-based applications (G-Suite), and has a strong knack for figuring out new programs.

Ideally, you will be the strongest member of the team in this area, and also be proficient in WordPress.
Experience and knowledge of bookkeeping and accounts payable via QuickBooks.

Exceptional attention to detail, organizational and time management skills to keep projects on track and manage small details without losing sight of the big picture; ability to prioritize and balance multiple projects and tasks simultaneously.

High emotional intelligence.

It evolved from the Mercantile Beneficial Association, an organization dedicated to providing business advice, networking opportunities, and protection from financial failure or default due to illness, old age, or disability at a time in our nation's history when there were no pension plans, or health or disability insurance.

Today, TMF continues to fulfill the mission and vision of our founders by providing small grants to small businesses that demonstrate financial need.

We prioritize support for businesses that are critical to the communities they serve, and those that are owned by women, people of color, and immigrants.

We are a small team (currently 1 FT person and 1 PT Contractor) but are privileged to work in close coordination with dozens of community partners across Philadelphia and an incredible portfolio of small business grants.

We believe in work-life balance and strive to keep workloads reasonable even though we are ambitious.

Work hours are flexible, though some regular evening and (very) occasional weekend work will be required in working with the board; Late spring to early fall tend to be the busiest periods at TMF, with some opportunity to catch up on deferred projects between Thanksgiving and May.

TMF's Operations Manager values the role small businesses play in our city and neighborhood eco-systems, while also understanding the unique challenges they face.

Empathy, Flexibility, Adaptability, and Patience:

ability to shift styles to accommodate the needs of a wide range of individuals, cultures, and organizations while maintaining an open mind and continually being oriented toward unparalleled customer service rooted in patience, responsiveness, and kindness.

Please no phone inquiries .

Those applicants who are a strong fit will be screened by phone and may advance to an in-person interview.

Time dedicated to essential responsibilities will shift throughout the time of year based on grant cycles and other organizational priorities.

We celebrate diversity and are committed to creating an inclusive environment.

The Merchants Fund does not discriminate with respect to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, disability status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other protected status.

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