Senior ICT Engineer - Wisborough Green, West Sussex, United Kingdom - Telefónica Tech

Description

Telefónica Tech (part of the Telefónica Group) is a leading NextGen Tech solutions provider with a highly diversified team of over 6,000 exceptionally skilled employees and +60 nationalities.

Global strategic hubs:

The Telefónica Tech UK&I hub has an end- to-end portfolio of market leading services and develops integrated technology solutions to accelerate digital transformation through: Cloud, Data & AI (Adatis), Enterprise Applications (Incremental), Workplace Services and Cyber Security & Networking.

Microsoft:
Top 3 Service Providers, Azure Expert Status, Fastrack & Inner Circle Partner

Palo Alto & Crowdstrike:
part of our NextDefense Cyber Security Portfolio


AWS:
Advanced Solution & Managed Service Provider Program
Operate a helpdesk system responding to problems quickly, efficiently and in a timely manner.
Maintain user accounts in Active Directory, Office 365, Exchange.

To follow and aid in the development and deployment of ISO processes and software solutions in line with business strategy and the priority set by management.

Evaluate and implement appropriate technologies and where appropriate participate in projects relating to supported applications and new systems for the business.

Assist in the support of onsite meeting room equipment (Poly, Cisco, Surface Hub), WiFi and printing
Occasional out of hours work may be required as and when necessary.
Previous applications, software or product support, experience working within a support team
Windows 10
Hardware/software builds
Windows server experience
SharePoint
Office 365
IT Support Engineer - IT Engineer - IT Support - Windows - O36- Office365 - Active Directory - AD