Employee Experience Solution Sales Specialist - London, United Kingdom - Microsoft

Description

Overview

At Microsoft, we believe that energized, empowered employees are the key to durable competitive advantage for every organization. Microsoft is not alone, every leader today is rethinking their business priorities amidst a constantly changing environment.

Microsoft is at the forefront of the employee transformation, with Microsoft Viva, an employee experience platform that brings together communications, knowledge, learning, resources, and insights in the flow of work. Powered by Microsoft 365 and experienced through Microsoft Teams, Viva fosters a culture that empowers employees and teams to be their best from anywhere.

As we think about the benefits Generative AI will bring to employee productivity, wellbeing and orginsation performance. There has never been a better time to link the value Viva can bring to monitoring and assessing the increased performance from deploying tools such as Microsoft 365 Copilot.

To support our customers, the Employee Experience team is looking for someone who is passionate about people as individuals, not just workers. The Employee Experience Specialist is an accomplished and experienced solution seller with a proven record of accomplishment of Solution sales for a SaaS-based company or similar technology.

You will lead a virtual team of technical, licensing expert, engineering resources to advance the sales process and achieve/exceed solution sales and usage/consumption targets for related workloads in your accounts. You will help customers evaluate their applications, recommend solutions that meet their requirements, remove roadblocks to deployment and drive customer satisfaction.

Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us to achieve our mission. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Qualifications

Required/Minimum Qualifications :

Technology-related sales or account management experience

OR Bachelor's Degree in Computer Science, Information Technology, Business Administration, or related field AND technology-related sales or account management experience.

Additional or Preferred Qualifications :

Sales Execution: Skilled in leading BDM outside of traditional ITDM conversations with high-potential customers, building pipeline and developing and presenting solutions that meet customer requirements & strategy, and leading deal execution through closure.

Employee Experience: Experience with selling CRM/ERP or similar software-as-a-service, cloud-based business applications. Has deep understanding of all or part of the challenges and opportunities in an emerging category and can envision solutions mapped with business value to address customer persona business needs and pains.

Business Value Selling: Skilled in building economic justification of Modern Work solutions, assessing business opportunities and needs, and validating business value analysis with customers to drive intention to buy

Scaling and Collaboration: Skilled in identifying, leveraging, and coordinating a holistic, collaborative, and participative approach with internal stakeholders across solutions areas to scale business results.

Technical Expertise: Skilled in understanding Modern Work solutions and products, developing strategies to share best practices across subsidiaries, collaborating with Global Black Belts (GBBs) and other stakeholders on compete scenarios and providing insights on future product trends and sales blockers.

Sales Excellence: Skilled in collaborating with internal and external stakeholders on business planning, leading forecast, account, and territory plan discussions to drive intentional selling in high propensity accounts.

Deliver Results and Model Microsoft Values: Skilled in identifying Customers' operational needs and building account plans accordingly. Partnering and collaborating with internal/external stakeholders on related deliverables and work streams; Models compliance to Microsoft values and shows empathy and compassion

Responsibilities

Sales Execution: You will orchestrate a virtual team and assess customer needs to develop strategies that proactively build a stakeholder network to accelerate and close Modern Work opportunities.

Consultative Solution Sales: You will drive solutions sales best practices including but not limited to; discovery, building and crafting solution strategies that differentiate from the competition, challenging our customers with creative and innovative solutions.

Business Value Selling: You will foster and expand Microsoft's relationships with Customer Business Decision. Collaborate alongside other sellers roles to identify and qualify new Modern Work opportunities, engaging with key business contacts, understanding customers' business and technology priorities, governance, decision, and budget processes, and landing the value proposition of Microsoft Viva.

Scaling and Collaboration: You will lead the planning, orchestration, and execution of Modern Work opportunities with internal stakeholders and partners to cross-sell and up-sell.

Cross Solution Selling: Whilst Microsoft Viva will be the core solutions you are responsbile for the role requires the ability to demonstate and land the benefits of Microsoft wider Modern Work platform with tools such as M365 Copilot, Teams Premium, W365 and M365 E5.

Technical Expertise: You will lead Modern Work BDM (Business Decision Maker) and ITDM (Information Technology Decision Maker) conversations, shares best practices and key competitor knowledge across solution areas acting as a subject matter expert to inform decisions on pursuit or withdrawal.

Sales Excellence: You will lead the planning for accounts across territories, complete plans, and business analysis to pursue high-potential customers and manage Modern Work solutions across the organization.

Deliver Results and Model Microsoft Values: You will deliver results through teamwork, acts as role model for MS values including treating others with fairness and respect.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.Industry leading healthcareEducational resourcesDiscounts on products and servicesSavings and investmentsMaternity and paternity leaveGenerous time awayGiving programsOpportunities to network and connect