Prescription Clerk - Farnham, United Kingdom - Farnham Dene Medical Practice
1 week ago
Description
Prescription Clerk/Receptionist
Farnham Dene Medical Practice is a two-site, GMS training practice, located in the beautiful Georgian market town of Farnham, with a patient list of approximately 13,500.
This role is based across our two sites - within Farnham Centre for Health and at the Lower Bourne (Please note - there are limited public transport links to the Bourne, so the applicant should ideally be able to drive).
The role involves speaking to patients and pharmacies, and job sharing with two other Prescription Clerks, so you will need to be articulate and able to communicate well.
Responsibilities
- Review and process electronic and paper prescription requests
- Work closely with Duty Doctor on more complex prescription requests
- Review discharge summaries and identify requests to change medication, and process these changes
- Action prescription related tasks/queries from other team members
- Identify if a medication review is necessary, creating a blood form for the patient if required
- Work closely with other Practice teams, both clinical and administrative
- Manage care home/nursing home/residential institutes repeat and interim prescription requests
- Attending prescription team meetings, as well as full Practice team meetings on a regular basis.
- Any other duties considered appropriate to the role at the discretion of the Operations Managers, Practice Manager or Partners.
- This list is not exhaustive and this job description will be updated in line with the changing roles and requirements of the practice at regular intervals.
Qualifications:
Essential - Educated to GCSE level or equivalent, functional Mathematics and English
Desirable - GCSE Mathematics and English (C or above)
Experience:
Essential - Experience of administrative duties
Desirable - Experience of working with the general public, experience of working in a healthcare setting
Skills/Competencies:
Essential:
- Excellent communication skills (written and oral)
- IT skills
- Clear, polite telephone manner
- Competent in the use of Office and Outlook
- Effective planning and organisational skills
- Ability to work as a team member and autonomously
- Good interpersonal skills
- Problem solving, initiative and analytical skills
- Accuracy and attention to detail
- Ability to follow policy and procedure
- Facilitate effective communication between patients and colleagues
- Professional when dealing with patients and colleagues
- Understand patient confidentiality
Desirable:
- Knowledge of EMIS and Docman
Personal Qualities
Essential:
- Polite and confident
- Flexible and cooperative
- Motivated
- Forwardthinker
- High levels of integrity and loyalty
- Discreet and professional
- Sensitive and empathetic
- Adaptable to change
- Ability to work under pressure
- Ability to multitask
- Good attention to detail
Job Type:
Part-time
Part-time hours: 15 per week
Benefits:
- Company pension
- Onsite parking
- Sick pay
Schedule:
- Monday to Friday
Work Location:
In person
Application deadline: 16/07/2023
Reference ID:
Prescription Clerk July 2023
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