Service Advisor - Norwich, United Kingdom - Busseys Norfolk
Description
Up to £25,000 depending on experience, plus performance related bonus
As part of the front line team, our Service Advisors are key to the relationships we have with our Customers, and to the success of our business.
You will provide a friendly, single point of contact to our Customers from arrival at the service desk, keeping them informed about the progress of their vehicle throughout the day, ensuring they are completely satisfied with their experience.
Your role will include:
- Meeting and greeting Customers, and identifying their needs
- Seeing a Customer through their journey with regular communication
- Liaising with other departments to create a 360° of brilliant service
- Building and maintaining long lasting relationships
- Providing support to fellow team members
We are looking for an enthusiastic, driven individual ready to bring their passion and flair to the role as part of our Service department.
In return, you will enjoy a highly rewarding role within our business, a competitive base salary, commission opportunities, and excellent employee benefits.
Busseys are dedicated to providing an inclusive culture throughout the whole business and actively promote diversity with the elimination of discrimination in the workplace.
We are committed to ensuring every employee & job applicant is treated fairly and no less favourably based on the grounds of age, disability, gender, sexual orientation, nationality religion or belief.
We are opposed to all forms of unlawful and unfair discrimination.Ready to join the team?
The Company
Busseys have proudly been a Main Ford Dealer since 1923, over the years we have developed and expanded by acquiring 7 sites across Norfolk.
Job Types:
Full-time, Permanent
Salary:
Up to £25,000.00 per year
Benefits:
- Company pension
Supplemental pay types:
- Performance bonus
Work Location:
One location
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