Operations Coordinator - Worthing, United Kingdom - Clearline Recruitment

Clearline Recruitment
Clearline Recruitment
Verified Company
Worthing, United Kingdom

20 hours ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description

This role is a great opportunity for anybody looking to begin or develop their career, with no experience required, our client is looking for an individual who is punctual and organised, has strong customer service skills and great attention to detail.


Responsibilities

  • Maintaining a good relationship with our subcontractors to ensure smooth job delivery
  • Client Liaison listen to customer requirements and specific concerns, communicating these with the operations manager where necessary, handling minor complaints/queries
  • Setting up new sites with our subcontractor and scheduling the visits on our CRM system, Big Change
  • Processing invoices monthly ensuring the correct financials at input on the inspections and they are processed for invoicing monthly, including raising invoices, with support of finance
  • Escalating concerns with subcontractor performance to the operations manager
  • Handling Alarm Activations reviewing the alarm activation call outs daily, ensuring customers are made aware of activity and working with suppliers to obtain the necessary reports, passing comments onto customers, and actioning any insecurities immediately
  • Speaking with customers about their sites and any concerns or changes they need to make to their VPI's
  • Communicating/escalating to the operations manager, when necessary
  • Working with the rest of the operational team, and other departments, to ensure we deliver optimum customer service
  • General tasks such as answering the phone, handling/escalating alarm activations (within office hours) and carry out any other reasonable duties to meet the needs of the Branch

Requirements:


  • Attention to Detail: Consistently thorough and precise in completing tasks, ensuring accuracy, and identifying even the smallest errors or inconsistencies
  • Communication: Demonstrates effective verbal and written communication skills to convey information clearly, actively listen, and understand others' perspectives
  • Customer Service: Exhibits a customercentric approach, providing exceptional service, addressing inquiries, and resolving issues in a professional and timely manner
  • Coordination: Efficiently manages multiple tasks, projects, or resources, effectively aligning schedules, priorities, and stakeholders to achieve desired outcomes
  • Selfprioritisation: Demonstrates the ability to prioritise and manage personal workload, ensuring tasks are completed in a timely manner and goals are achieved
  • Organising: Structures and arranges information, resources, or physical spaces in an orderly and systematic manner, facilitating efficiency and ease of access
  • Sub-

Contractor Management:
Effectively oversees and coordinates subcontractors' activities, ensuring adherence to project requirements, timelines, and quality standards

  • Accurate Data Entry: Displays precision and attention to detail while entering data, minimising errors, and maintaining data integrity and consistency
    Job Title:Operations Coordinator

Location:
Worthing


Salary:
£22,000 - £24,000 per annum


Full Time

For more information, please contact Chris Gower at Clearline Recruitment.

Job Types:
Full-time, Permanent


Salary:
£22,000.00-£24,000.00 per year


Work Location:
In person
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