Client Services - Basingstoke, United Kingdom - Watch Me Think

Description

Job Description

Client Services / Project Manager

There you are. You may not know it yet but you could be our next star.

Most likely you're a recent graduate (though exceptions of course exist) looking to gain experience in a fast paced yet fun working environment.

Obviously you are an asset to any pub quiz team. Someone who has the brains and get-up-and-go to manage, build and create relationships - both with our corporate clients and our merry band of contributors, who we call Thinkers.

This role is all about people, and requires you to be ready, willing and able to:

• Take briefs from clients - a brief is when a client asks to see how real people use products and services in real life on video.
• Understand what the client wants - what they want to learn and achieve through their research. To develop the brief to reflect this, by talking with them. Understanding them. 'translating' their language. Taking their objectives and then..
• Making that brief comprehensible to our thinkers - the brilliant people who will make these videos in their own homes, offices, cars, gardens etc - so the client can watch them think.
• Help those Thinkers - to fulfill that brief on time and to the directions as you set them out.
• Send those videos back to the client.
• Blow their socks off.

Then talk to them back down. Listen to them, and others, in their organisation. Overdeliver. Make them want to work with you again and again.

All the while you're learning, innovating and improving.

We're not just looking for someone who follows instructions dogmatically.

We want your ideas. We want you to find solutions to any problems. We want you to grow with us. To logically and creatively enhance and challenge, to make what we do better than it is today - and grow your own talents in the process.

What we offer in return

• Generous holiday allowance - provided you get your job done
• Work at times that suit you - so long as you meet deadlines
• A pay packet that will grow as you grow and, importantly, tell us how we can make the company better
• The opportunity for a few drinks and a bit of a laugh in work, as well as out of it
• There is a drive to throttle any hierarchy. We're into mentoring meritocracy
• Opportunities for remote working
• Development Training

At our core

We don't believe our jobs are the most important thing in the world. We want to strike a balance that makes work a pleasure, not a chore.

Location

While we do offer very flexible working, you will need to be able to commute to the Basingstoke area (at least 3 times a week initially).

What we are looking for

There's no set formula for who can do this role, as it is one that you can help grow and shape, but, you will need:

• An extremely meticulous eye for precision and detail.
• Ability to communicate effectively and articulately.
• Be comfy around computers and learning to use online tools (there's no handholding)
• Love putting things in order, straightening crooked lines, always being prepared (dib dib)
• Able to work quickly and efficiently.
• Speak Swahili (only kidding).
• Open to playing cornhole (not kidding).

Additional job details

Location: Basingstoke RG25 2JS

Salary: £22,500-£25,000

Salary depending on how much you impress us. Maybe even a bit more if you have a grand sense of humour and can make a bloody nice cuppa

How to apply

Up front: we'd just like to say a massive thank you to all who apply. Even if your undoubted talents don't land you the role this time round, we do record your name and interest just in case another opportunity arises in the next 12 months. Everything is just the beginning, when you look at it the right way round.

If you've done your research you'll know that we're all about video, so why not send us one. Tell us a little bit about yourself, what makes you tick, what floats your boat, what you're looking for and why we'd be mad not to have you on our team. This ain't no catwalk, just be yourself.

Send your CV and cover letter or video to

Job Type: Full-time permanent

Benefits:

• Profit sharing scheme
• Hybrid working
• Company social events
• Company pension
• Cycle to work scheme
• Casual dress

Schedule:

• Monday to Friday Start date - ASAP