Description
Job DescriptionCustomer Service Advisor (Property Coordinator)Are you looking to start or progress your career in the property the industry?Are you a strong administrator with excellent customer service skills? If so, we want to hear from you
Role - Customer Service AdvisorLocation - SouthamptonSalary - £23,100Days & Hours - Mon - Fri, 08:45am - 5:30pm (1 hour break) + 1 Sat per month, 9am - 1pm.Employment Type - Full-time, permanent, office-based Connells Group has recently acquired
Countrywide securing our place as the UK's largest property services group. Our Property Managers play a pivotal role in ensuring that our customers and clients receive the service they deserve throughout their time with us; so we`re on the lookout for those with great communication and relationshipskills and a passion for property
The role of a Customer Service Advisor:You will be fully managing your own portfolio of properties across any of our 60 brands, acting as a key contact for our tenants and landlords who require support throughout the duration of their tenancy. Your duties may include:
- Managing repairs and maintenance
- Dealing with tenant arrears
- Negotiating end of tenancy deposits
- Complying with gas audits
- Having a competent lettings legislation knowledge to help and support where necessary – full training is provided
