Academic Administration Officer - Headington, United Kingdom - University of Oxford TSS
Description
Location:
- Headington (JR Hospital)
- Category:
- Administration
- Vacancy Type:
- Fulltime (temporary)
- Pay rate:
- £15.60 per hour
- Web advert
- Vacancy ID1574
- Experienced in data sets and administrative systems?
- We are recruiting for a temporary Student Fees Administrator to work at one of out centrally based departments starting ASAP for approx. 12 weeks working 36.5 hrs p/w and paying £15.60 p/h + Holiday pay.
- Duties:
- Liaise with different Teams to ensure the smooth running of the administrative and logístical arrangements for teaching delivery.
- Act as first point of contact for undergraduate students and responding directly
- Use initiative to assess and resolve problems/queries from students and staff, or to escalate them where appropriate.
- Manage course materials in digital print form and on Canvas, the University's Virtual Learning Environment, and organising teaching venues and lecturers for programmed teaching activities.
- Keep up to date with and disseminate information relating to student regulations and policies, reviewing and adapting policy and practice in response.
- Maintain files on shared drive according to agreed team process.
- Assist in training the Postgraduate Administration Officer on the basics of the Undergraduate Administration Officer role to ensure team crosscover.
- Organise and participate in committee meetings, producing agendas, minutes and other required information where directed.
- Essential Criteria:
- English and Maths at GCSE pass level
- Ability to communicate clearly, sensitively, and accurately both verbally and in writing with a variety of stakeholders from undergraduate students to senior managers within the University and patients, clinical staff and support staff at all levels within the NHS
- Experience of prioritising a varied workload
- Experience of producing accurate, detailed work within deadlines
- Ability to work on own initiative with minimum supervision
- Flexibility, with the ability to switch between tasks as required, and to adapt working practices including adopting new technologies/software in line with policy changes/new opportunities
- Ability to work effectively in a team
- Demonstrable commitment to continuous process review & improvement
- Resilience to deal calmly and competently with unexpected situations
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