- Collaborating with the Operations Manager and Senior Director to deliver and maintain client accounts with robust controls and oversight, emphasizing cost tracking, anti-fraud measures, and debt recovery.
- Ensuring compliance with internal policies and external requirements such as client money protection and PCI compliance.
- Conducting due diligence on lettings client accounts during acquisitions, and managing integration planning and account mergers.
- Working closely with client managers to maintain accurate records, improve KPI reporting, and manage day-to-day relationships with key third parties.
- Overseeing daily account processes including payment receipting, fund allocation, reconciliations, and CRM updates.
- Providing regular updates and KPI reporting to department heads.
- Engaging in people management activities.
- Experience using MRI Qube Property Management
- Extensive experience in handling client money within the UK residential property lettings sector.
- Expertise in accounts payable, accounts receivable, purchase ledgers, cashiering, account reconciliation, client funds management, client money protection, and statutory requirements.
- Ability to advise Finance, Governance, and Operations teams on client accounting matters.
- A keen eye for detail and a mindset geared towards continuous improvement.
- Strong presentation skills and the ability to build relationships with key stakeholders.
- Employee Assistance Programme : Free counselling support sessions.
- Annual Leave Purchase Scheme : Buy up to an extra 5 days of holiday.
- Smart Tech Scheme : Access the latest gadgets and appliances.
- Cycle2Work Scheme : Contribute to reducing our carbon footprint.
- Enhanced Family Friendly Leave : For maternity, paternity, adoption, and IVF.
- Competitive Pay and Bonuses : Market-aligned base pay plus commission and performance bonuses.
- Exclusive Electric Vehicle Scheme : Salary sacrifice payments for top-of-the-range EVs.
- Loyalty Celebrations : Special days and celebrations for length of service.
- Pension Support : Assistance in planning for your retirement.
- Professional Development : Funding for professional qualifications.
- Company Socials : Engage in fun activities with your colleagues.
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Account Manager - Manchester Area, United Kingdom - Swoop Recruitment
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Description
Swoop Recruitment, on behalf of our esteemed client; the UK's leading network of lettings and estate agencies, is thrilled to present a fantastic opportunity for a Senior Client Accounts Manager to join their dynamic Investment Management team.
Location: Manchester
Work Type: On-site, Monday to Friday, 9.00am to 5.30pm.
Salary: £35k - £45k dependent on experience
About the Role:
Step into a pivotal role where you will ensure the highest professional standards in managing multiple client accounts. Key responsibilities include:
What We're Looking For:
Perks and Benefits:
Join us and enjoy an array of benefits designed to support your well-being and professional growth:
Our client's believe in taking care of their team and fostering a diverse and inclusive workplace. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives.
Ready to take the next step in your career? Apply today and join a workplace that truly values you