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    Account Manager - Manchester Area, United Kingdom - Swoop Recruitment

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    Real Estate
    Description

    Swoop Recruitment, on behalf of our esteemed client; the UK's leading network of lettings and estate agencies, is thrilled to present a fantastic opportunity for a Senior Client Accounts Manager to join their dynamic Investment Management team.

    Location: Manchester

    Work Type: On-site, Monday to Friday, 9.00am to 5.30pm.

    Salary: £35k - £45k dependent on experience

    About the Role:

    Step into a pivotal role where you will ensure the highest professional standards in managing multiple client accounts. Key responsibilities include:

    • Collaborating with the Operations Manager and Senior Director to deliver and maintain client accounts with robust controls and oversight, emphasizing cost tracking, anti-fraud measures, and debt recovery.
    • Ensuring compliance with internal policies and external requirements such as client money protection and PCI compliance.
    • Conducting due diligence on lettings client accounts during acquisitions, and managing integration planning and account mergers.
    • Working closely with client managers to maintain accurate records, improve KPI reporting, and manage day-to-day relationships with key third parties.
    • Overseeing daily account processes including payment receipting, fund allocation, reconciliations, and CRM updates.
    • Providing regular updates and KPI reporting to department heads.
    • Engaging in people management activities.

    What We're Looking For:

    • Experience using MRI Qube Property Management
    • Extensive experience in handling client money within the UK residential property lettings sector.
    • Expertise in accounts payable, accounts receivable, purchase ledgers, cashiering, account reconciliation, client funds management, client money protection, and statutory requirements.
    • Ability to advise Finance, Governance, and Operations teams on client accounting matters.
    • A keen eye for detail and a mindset geared towards continuous improvement.
    • Strong presentation skills and the ability to build relationships with key stakeholders.

    Perks and Benefits:

    Join us and enjoy an array of benefits designed to support your well-being and professional growth:

    • Employee Assistance Programme : Free counselling support sessions.
    • Annual Leave Purchase Scheme : Buy up to an extra 5 days of holiday.
    • Smart Tech Scheme : Access the latest gadgets and appliances.
    • Cycle2Work Scheme : Contribute to reducing our carbon footprint.
    • Enhanced Family Friendly Leave : For maternity, paternity, adoption, and IVF.
    • Competitive Pay and Bonuses : Market-aligned base pay plus commission and performance bonuses.
    • Exclusive Electric Vehicle Scheme : Salary sacrifice payments for top-of-the-range EVs.
    • Loyalty Celebrations : Special days and celebrations for length of service.
    • Pension Support : Assistance in planning for your retirement.
    • Professional Development : Funding for professional qualifications.
    • Company Socials : Engage in fun activities with your colleagues.

    Our client's believe in taking care of their team and fostering a diverse and inclusive workplace. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives.

    Ready to take the next step in your career? Apply today and join a workplace that truly values you



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