Customer Experience Assistant - Leeds, United Kingdom - Eco Careers LTD.

Description

An excellent opportunity has arisen to join one of the world's leading Healthcare companies as a Customer Service Representative on an ongoing basis.

You will be responsible for providing excellent customer service and support both internally and to external customers.

As a Customer Service Representative, you will be the first point of contact for any sales orders, bookings, and queries.

You will maintain a high standard of performance, contributing to achieving the overall department standards and targets and showing a customer-centric mindset.

Manage telephone & email enquiries promptly through to a satisfactory resolution in a friendly, pragmatic manner.
# Work with external customers and internal sales representatives to provide solutions for patients and provide excellent service at every interaction.
# Establish and promote customer relationship building, providing customer focus and feedback to the established management groups.
# Customer Service background is a competitive advantage.
Proficient in basic computer packages (Word, Excel & Outlook).
This role is offered on a full-time basis working 37 hours per week. Desirable working hours are 2-week rotating shift. 15pm week 2, Monday to Friday only. Competitive salary of £12.Great transport links and onsite parking & close to local amenities.
Canteen and subsidized Costa Coffee shop.

Office-based while training but flexible working opportunity of 3 days onsite/2 days working from home on successful completion of the training program.