- Provide an exceptional customer experience and exceed customer expectations at every opportunity;
- Demonstrate and reflect the luxury brand image through the service you provide with a positive and professional attitude;
- You will respond to all customer queries and issues in a professional, effective and timely manner;
- Build and maintain quality relationships with customers, resulting in strong sales performance;
- Ensure brand loyalty by developing these relationships through personal interaction and active customer loyalty;
- Drive CRM at your location and maintain the customer database;
- Demonstrate an entrepreneurial approach to grow your customer base and customer spend, including approaching customers for events such as private sales, in-store events or new product/collection launches;
- As a proactive member of the team, collaborate in achieving shop objectives.
- Proven experience working in the beauty or fragrances industry, within a luxury setting
- Strong customer service skills to ensure an inmpeccable customer experience
- Ability to create an authentic warm welcome for all customers, with a positive attitude
- Ability to establish strong customer relationships to ensure brand loyalty
- Ability to handle personal customer information with discretion
- Strong brand awareness and ability to deliver an excellent product knowledge to customers
- Excellent communication (verbal and written) and strong interpersonal skills
- Ability to work as part of a team, showing proactiveness and a can- do attitude
Sales Advisor - London, United Kingdom - Luxe Talent International
Description
Luxe Talent, an International recruitment and selection agency specialised in Retail, Fashion and Luxury is looking for a Sales Advisor for an Italian Cosmetics & Fragrances Luxury brand, in London.
In our recruitment and training consultancy, we work with various companies in the Luxury, Premium and High Premium sectors across Europe and have offices in Barcelona, Madrid, Paris, Milan, Munich and Amsterdam.
Role Responsibilities:
Sales Advisor Responsibilities:
If you think you possess the above requirements and are interested in working for an iconic and well established Italian brand, do not hesitate to apply with your CV.
At Luxe Talent we want to help you achieve your goals, which is why we offer you the most interesting vacancies in the Fashion, Retail, Luxury and FMCG sectors. Follow us on our social networks to keep up to date with all our news on Luxe Talent on LinkedIn or Instagram.