- Resolve technical issues escalated from lower support levels
- Maintain Active Directory and Group Policy
- Conduct routine system maintenance tasks
- Document troubleshooting steps and configurations
- Provide training to team members
- Implement IT infrastructure changes
- Ensure cybersecurity best practices
- Competitive Pension Scheme
- Employee Support Program
- Private Family Healthcare
- 25 days of annual leave
-
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IT Support Technician - Roundway, United Kingdom - CMD Recruitment
Description
Job Title: IT Support Technician - 3rd LineLocation: Devizes, Wiltshire
Salary: £33,000 - £40,000 depending on experience
Type: Permanent
Hours: Fulltime, onsite
The Company:
My client, a prominent manufacturing business in the Southwest, specializes in producing precision parts for the automotive, aerospace, and power generation sectors with a global customer network.
The company operates from three sites in Southwest England, including Bath and Devizes. This role will be primarily based in Devizes with occasional work at the Bath site.
The Role:
As an IT Support Technician, you will oversee all IT support levels (1st, 2nd, and 3rd line) throughout the organization.
Main Responsibilities:
Work Hours:
The role requires working from 08:00 to 16:00 (Mon-Thu) and 08:00 to 15:30 on Fridays.
Skills/Experience Required:
Previous experience in a 3rd line support role is essential.
Benefits:
Applicants will receive a response within 7 working days of applying.
