Jobs

    IT Support Technician - Roundway, United Kingdom - CMD Recruitment

    CMD Recruitment
    CMD Recruitment Roundway, United Kingdom

    3 weeks ago

    Default job background
    Permanent, Full time
    Description
    Job Title: IT Support Technician - 3rd Line
    Location: Devizes, Wiltshire
    Salary: £33,000 - £40,000 depending on experience
    Type: Permanent
    Hours: Fulltime, onsite

    The Company:
    My client, a prominent manufacturing business in the Southwest, specializes in producing precision parts for the automotive, aerospace, and power generation sectors with a global customer network.

    The company operates from three sites in Southwest England, including Bath and Devizes. This role will be primarily based in Devizes with occasional work at the Bath site.

    The Role:
    As an IT Support Technician, you will oversee all IT support levels (1st, 2nd, and 3rd line) throughout the organization.

    Main Responsibilities:
    • Resolve technical issues escalated from lower support levels
    • Maintain Active Directory and Group Policy
    • Conduct routine system maintenance tasks
    • Document troubleshooting steps and configurations
    • Provide training to team members
    • Implement IT infrastructure changes
    • Ensure cybersecurity best practices

    Work Hours:
    The role requires working from 08:00 to 16:00 (Mon-Thu) and 08:00 to 15:30 on Fridays.

    Skills/Experience Required:
    Previous experience in a 3rd line support role is essential.

    Benefits:
    • Competitive Pension Scheme
    • Employee Support Program
    • Private Family Healthcare
    • 25 days of annual leave

    Applicants will receive a response within 7 working days of applying.

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