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B2B Telesales Executive - London, United Kingdom - Worktual Ltd
Description
Job Description for B2B Telesales Executive ResponsibilitiesContact potential or existing customers to inform them about the product or service provided
Answer questions about products or the company
Ask questions to understand customer requirements and close sales
Enter and update customer information in the database
Take and process orders in an accurate manner
Handle grievances to preserve the company's reputation
Go the "extra mile" to meet sales quota and facilitate future sales
Keep records of calls and sales and note useful information.
Requirements and skills
Minimum 1 years of proven experience as telesales representative or other sales role in B2B or SaaS products.
Proven track record of successfully meeting sales quota preferably over the phone
Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
Ability to learn about products and services and describe/explain them to prospects
Excellent knowledge of English
Excellent communication and interpersonal skills
Outstanding negotiation skills with the ability to resolve issues and address complaints.
Hands on experience in B2B and SaaS products.