Debt Collection Officer - Southampton, United Kingdom - Multi-Trades Recruitment

Multi-Trades Recruitment

Verified Company

Southampton, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Multi-Trades Recruitment is looking for a Debt Collection offer to work in and around Southampton.

About the job:

You will be required to visit customers on behalf of our client at their supply address to carry out a pre disconnect visit.

you make be required to take meter reads, discuss a range of payment alternatives or reconnect the customer to our client, gather information about vulnerability and confirm if there have been tenancy changes and assess the viability of the client installing a pre-payment meter or smart meter being fitted.

You may also be required to visit customers on behalf of our client at their home address to 'reconnect' the customer back to our call centre or the clients call centre.

Once the customer has been passed to the call centre the call handler will obtain evidence of the customers' ability to pay will discuss the account and set up a suitable payment plan with the customer.

You will be provided with Full 'on the job' training and support by an experienced Field Agent. Previous experience of working alone is desirable and as part of an experienced team of locksmith and meter engineers.

Due to the wide area of coverage we will offer a generous car allowance along with an attractive salary and an uncapped bonus.

Hours are 37.5 per week (Monday to Saturday) but we are looking for that committed individual who may have to travel a little further and on some occasions there may be long days involved, but Conexus will reward those who "go that extra mile".

Being Professional at all times

Able to use their initiative and enjoys working part of a team

Strong communication skills

Experience of working in a regulated environment will be beneficial

Confidence in dealing with people face to face

Be reliable and organized

Have the ability to pick up new tasks quickly

Is self-motivated and looking to develop their own skills

Have own transport and a full drivers licence

Benefits:

22 Days Annual Leave plus Bank Holidays, which increases with continuous service

Bonus and Commission Structure

Car Allowance and Business Expenses

Private Health Care Scheme

In-house training courses

Starting salary of £25,200p/a