Team Leader - Liverpool, United Kingdom - YMCA Liverpool

YMCA Liverpool

Verified Company

Liverpool, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Responsible to:

Service Manager

Responsible for:

Supervision of staff agreed with the Service Manager and the post holder will also carry a small caseload of residents.

Hours of Work:

37.5 hours a week - The post holder will be mainly working Monday to Friday 9-5, but this will change to a later shift pattern as the service develops.

Location:

YMCA Together - Based at Leeds street, work within the Liverpool community

Salary and benefits:

- £29,29- 33 days annual leave including bank holidays per annum

Paid Medicash support
Birthday day off
Charity day of your choice
Wellbeing Hours
Cycle To Work Scheme
Refer a Friend Scheme
Company Pension Scheme 4%
Funded Training Opportunities

Shortlisting and Interview Dates
Shortlisting 23rd May 2024

Interview/Assessment Day 27th May 2024

YMCA Together is a registered charity and company Limited by Guarantee.

We were founded in 1846 and so we build on a long history of providing a place for people experiencing challenging times in their lives.

YMCA Together is a truly value driven organisation.

Our vision is that everyone should feel safe, understood, empowered and positive for their future. We meet our vision by working within our values of Strength, Humility, Respect, Empathy and Kindness.

These SHREK values run through all that we do from recruitment to how we work alongside people in our services to our partnership approach with other providers.

Our clear vision and values come together to help us in our mission to inspire and support people to change their lives by instilling hope, valuing the person and maximising potential.

Job Purpose

Working from Leeds street your role will be to provide an additional level of operational leadership in the Dispersed service that ensures that staff are supported to grow and develop within their role.

To support the Service Manager to carry out their duties in delivering a service of excellence.

To ensure that the support team understand the principles of providing move on support and how to enable tenants to develop their independent living skills before fully independent living.

You will also be expected to assist in the provision of effective, high quality support services to tenants that have recently experienced homelessness who may have complex needs such as offending behaviour, substance misuse problems, mental health issues and who are vulnerable to returning into more temporary accommodation.

To work closely as part of a team with Head of Community housing and OLT in the development of operational planning and service delivery to the highest standards.

Hours of Work

The post holder will be mainly working Monday to Friday 9-5, but this will change to a later shift pattern as the service develops.

Duties and responsibilities

Attend, or in the absence of service managers, hold fortnightly team meeting
Lead on the delivery of a forwardthinking support service that proactively meets the needs of those that live within our properties.
Ensure that Tenants have a full understanding of their rights and responsibilities during their stay.
Work with the management team to ensure that all health and safety checks are completed and that as a service it is fully compliant in this area.
Prepare for QAASU inspections as required.
Identify any training needs within the support team and address these alongside the L and D department.
Holistically look at the service and liaise with the housing services team to manage voids and maintenance requests.
Lead on reflective practise or commit to the 6month CAT training course to ensure that this can take place.
Actively lead on managing the rota and ensuring that the service can fully operate while managing any staff absences/AL.
Work alongside the Leadership team to manage the health and safety compliance of the properties within our housing stock
Ensure that all Housing benefit revenue is effectively collected and upskill support teams to manage this with their individual caseloads.
Manage, update, and communicate tenants risk assessments in line with YMCA Together policy and procedure.
Ensure tenants shape their own support and understand the purpose of the support provided.
Work with the team to reach KPIs around planned moved on from service to their own fully independent accommodation.
Hold planned keywork sessions each week with your caseload using a personcentred reflective approach.
Assess support needs via Outcomes Star assessments, ITEP mapping and plan support around individual need. Regularly review and develop mutually agreed support plans with tenant's and any other professional involved in the support of those individuals e.g., Social Workers, CPNs, Probation Officers
Up to date records must be kept on both support planning systems MainStay and DAVE.
Conduct monthly/quarterly risk assessments of tenants keeping all relevant parties informed of updates/changes.
Mo