Implementation Consultant - London, United Kingdom - Two Circles
Description
IMPLEMENTATION CONSULTANT
Two Circles is a global sports agency, connecting fans with sport properties using data. We work with some of the world's biggest sports organisations – including the NFL, Premier League, Formula 1, Wimbledon and UEFA – and have four times been named Sport Industry Agency of the Year. We have a team of just over 550 Two Circlers working from six offices across the world (London, New York, Los Angeles, Paris, Bern and Melbourne) who work cross-region to service our expanding international client base. Every day, our team analyses billions of pieces of behavioural, attitudinal and purchase data from sports fans spanning the globe, using the latest machine-learning and data visualisation technology.
As part of our ongoing growth, we are looking to innovate with our technology stack and are seeking a talented Technical Analyst to join our growing team and help us deliver innovative data solutions for clients and build our data management and analytics platform. It is a fantastic opportunity for a smart, dynamic and ambitious person interested in working for sport's most exciting agency at our London office.
Role Profile:
Two Circles has built a bespoke Data Management & Data Analytics Platform. Two Circles uses this Platform to deploy highly configurable data flows that enable fan segmentation, data analytics, multi-channel marketing automation, highly personalised digital products, and data-driven B2C premium sales. Working with some of the biggest rights holders in the world, the will be responsible for implementing components of this platform. This will require you to work with our Consulting, Product and Data & BI Engineering teams to build a deep understanding of both the Platform and each individual client's requirements so that you can implement the appropriate components for that client, playing a vital role in their digital transformation.
Your main duties & responsibilities:
• Working with our Consulting, Product and Data & BI Engineering Teams to define the client requirements.
• Design an end-to-end data flow to meet those requirements.
• Using our bespoke Data Management Hub to implement the client solution. This involves configuration of data ingestion, data mapping, opt-in tracking, customer matching, client facing analytics dashboards and integrations with third party software.
• Working with our Consulting and Data & BI Engineering Teams to test and reconcile the data after it has been integrated.
• Creating a detailed technical document to support the solution.
• Working with our Tech Ops Team to transition the clients into live support. The ideal background and skills we are looking for include:
• Data analysis experience, working with relational databases.
Requirements
• Prior experience in a Business Analyst or Systems Analyst role.
• Core business analysis skills including requirements gathering, process mapping, technical specification and documentation.
• Ability to handle complex and multiple system implementations.
• Quick learner with strong problem-solving skills.
• Strong and proactive communication skills.
• Ability to work collaboratively in a team environment.
• Desire to take ownership of a client integration and deliver an excellent outcome.
• Awareness of data protection, privacy and governance principles. Experience with the following would also be beneficial:
• Ability to query a database using SQL.
• Designing analytical data models.
• Experience of working on a consultancy/agency environment.
• Interest in sport. Though these are the basics written down, we will principally be recruiting for energy, values and commitment – both to Two Circles and to your career.
Even if you feel you don't tick 100% of the boxes but feel you could bring value to the role, we'd still love to hear from you
Benefits
The opportunity to develop skills in Business Analysis, Solution Architecture and work with our industry leading Data, Marketing Automation, Sales & Service Automation and Digital Products Propositions.
• Exciting and transformative work with some of the biggest rights holders in sports.
• Renowned Team Days often throughout the year
• Summer Away Days
• 23 standard days of holiday (+ 1 Birthday, +2 for a 'Big Life Event' and +1 Admin Day), closure of office over Christmas (plus Bank Holidays)
• Discretionary Bonus based on company performance
• Performance Reviews every 6 months with discretionary salary increases
• Private healthcare (Vitality) and/or Health Cash Plan (Medicash)
• Mobile phone contribution
• Sport Challenge contribution
• Gym membership contribution
• 2x annual kit drops