Complaints Handler - Manchester, England
1 month ago

Job summary
Manage and resolve complex or escalated client requests by coordinating with internal partners and clients,
ensure timely, accurate and compliant resolution of client inquiries in accordance with service level and regulatory requirements.
Maintain strong expertise in the firm's products and services
* Proven experience in client service or client support roles,* Demonstrated experience providing high-quality client service while maintaining client satisfaction,* Strong skills in handling complaints with professionalism and diplomacy.
Job description
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