- Ensure bookings and appointments are convenient for the customer and department, in line with the workshop capacity.
- Confirm all customer requirements are identified and an accurate, fully inclusive costing is supplied.
- Constantly maximize the available workshop hours to ensure available hours to ensure constant 100% utilization of workshop capacity.
- Continually make sure that accurate job cards, invoices, estimates and related information are produced.
- Ensure all telephones, face to face and written enquiries are responded to promptly, courteously and dealt with in an efficient manner.
- Confirm all customers are greeted professionally at reception and are offered courtesy services as appropriate and confirming all details before work is carried out.
- Continually confirm that customers are kept informed of completion deadlines and that they are extended if required.
- Certify that customers are kept informed of progress of their vehicle and of any additional work that is likely to occur, obtaining authority to proceed.
- Appropriately up selling related products and service as applicable
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Customer Services Advisor
Found in: Jooble UK O C2 - 5 days ago
LiveWest Tolvaddon, Cornwall, United KingdomAbout The Role · Considering making an application for this job Check all the details in this job description, and then click on Apply. · Are you anatural people person, with the ability to deliverexcellent Customer Service?Are you an individual who has thedriveandpassionto make ...
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Service Centre Advisor
Found in: Talent UK C2 - 3 days ago
Markerstudy Group St Austell, United Kingdom Full time · PermanentRole Profile: Service Centre Advisor · Auto Windscreens is one of the UK's fastest growing and leading automotive glazing companies, innovation is at the heart of our business whether it be robotic lifting devices, wet weather canopies or new windscreen bonding equipment that wi ...
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Branch Assistant
Found in: SonicJobs Direct Apply UK - 3 days ago
Meridian Business Support Limited Penzance, United Kingdom Full timeJoin one of the UK's leading distributors of electrical products and solution providers with 250+ branches nationally with a core value to develop talent & internal progression. · We are looking for a Branch Assistant to join our Penzance branch (TR20): · Contracted to 40 hours ...
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Service Manager
Found in: Talent UK 2A C2 - 2 days ago
Winners Recruitment Helston, United Kingdom Full timeWinners recruitment are currently working with a well-respected, family owned car dealership based in the South of Cornwall who are looking for an experienced Service Manager to join them on a permanent basis.My client prides themselves on offering excellent training and genuine ...
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Senior Estate Agent
Found in: Talent UK 2A C2 - 4 days ago
Miller Countrywide Helston, United KingdomJob DescriptionOTE: £25,000 - Uncapped Commission, Career Progression, Company Car/Car AllowanceWe're looking for a highly motivated Sales Valuer/Lister to complement our fantastic residential sales team in Helston working in our well known Miller estate agency.What's in it for y ...
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Estate Agent
Found in: Jooble UK O C2 - 4 days ago
Countrywide Helston, Cornwall, United KingdomEstate agency – Residential sales · OTE: £25,000 - Uncapped Commission, Career Progression, Company Car/Car Allowance · We're looking for a highly motivated Sales Valuer/Lister to complement our fantastic residential sales team in Helston working in our well known Miller estate ...
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Senior Estate Agent
Found in: Talent UK C2 - 3 days ago
Miller Helston, United Kingdom Full timeSenior Estate Agent · OTE: £25,000 - Uncapped Commission, Career Progression, Company Car/Car Allowance · We're looking for a highly motivated Sales Valuer/Lister to complement our fantastic residential sales team in Helston working in our well known Miller estate agency. ...
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Trainee Mortgage Advisor
Found in: Talent UK C2 - 3 days ago
Miller Camborne, United Kingdom Full timeTrainee Mortgage Advisor · Miller Estate Agency are looking for a Qualified Trainee Mortgage and Protection Advisor to join them in Camborne. OTE £35k · We are looking for an exceptional person who has the skills, attributes and drive to improve our customers experience through ...
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Mortgage Advisor
Found in: Talent UK C2 - 3 days ago
Miller Camborne, United Kingdom Full timeMortgage Advisor · Miller Estate Agency are looking for a Mortgage and Protection Advisor to join them in Camborne. OTE £60k · We are looking for an exceptional person who has the skills, attributes and drive to improve our customers experience throughout the mortgage process. ...
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Financial Services Sales Manager
Found in: Talent UK 2A C2 - 4 days ago
Resource Matters Ltd Falmouth, United KingdomFinancial Services Sales Manager · Resource Matters have been retained by a wonderful IFA firm to recruit an Financial Services Sales Manager for their Truro Branch to support a team of 20 regulated Financial Advisors and support staff. · As the Financial Services Sales Manager ...
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Car Sales Executive
Found in: Jooble UK O C2 - 2 days ago
Additional Resources Ltd. Redruth, Cornwall, United KingdomCar Sales Executive · Job Type: Full-Time, Permanent · Our client is a well-established car dealership, providing services such as repairs, maintenance, and accessories for both new and used vehicles. · As a Car Sales Executive, you will be generating orders for both new and u ...
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Trainee Mortgage Advisor
Found in: Talent UK C2 - 3 days ago
Countrywide Mortgage Services Falmouth, United Kingdom Full timeTrainee Mortgage Advisor · Miller Estate Agency are looking for a Qualified Trainee Mortgage and Protection Advisor to join them in Falmouth. OTE £35k · We are looking for an exceptional person who has the skills, attributes and drive to improve our customers experience through ...
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Mortgage Advisor
Found in: Talent UK C2 - 3 days ago
Countrywide Mortgage Services Falmouth, United Kingdom Full timeMortgage Advisor · Miller Estate Agency are looking for a Mortgage and Protection Advisor to join them in Falmouth. OTE £60k · We are looking for an exceptional person who has the skills, attributes and drive to improve our customers experience throughout the mortgage process. ...
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Trainee Mortgage Advisor
Found in: Talent UK C2 - 3 days ago
Countrywide Mortgage Services Penzance, United Kingdom Full timeTrainee Mortgage Advisor · Miller Estate Agency are looking for a Qualified Trainee Mortgage and Protection Advisor to join them in Penzance. OTE £35k · We are looking for an exceptional person who has the skills, attributes and drive to improve our customers experience through ...
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Mortgage Advisor
Found in: Talent UK C2 - 3 days ago
Countrywide Mortgage Services Penzance, United Kingdom Full timeMortgage Advisor · Miller Estate Agency are looking for a Mortgage and Protection Advisor to join them in Penzance. OTE £60k · We are looking for an exceptional person who has the skills, attributes and drive to improve our customers experience throughout the mortgage process. ...
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Financial Services Sales Manager
Found in: Talent UK 2A C2 - 4 days ago
Resource Matters Ltd Truro, United KingdomFinancial Services Sales Manager · Resource Matters have been retained by a wonderful IFA firm to recruit an Financial Services Sales Manager for their Truro Branch to support a team of 20 regulated Financial Advisors and support staff. · As the Financial Services Sales Manager ...
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Parts Advisor
Found in: Click to Hired UK C2 - 5 days ago
Auto Skills UK Roche, United Kingdom Permanent, Full timePARTS ADVISOR · Salary:Up to £27,000 per annum · Working Hours: Monday - Friday 08:00 - 17:00 · Location:Roche · Our client requires an experienced Commercial Vehicle Parts Advisor / HGV Parts Advisor / Parts Advisor / Parts Sales Advisor for their successful Depot. · As a C ...
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Fixed-term Orthodontic Therapist
Found in: Talent UK C2 - 5 days ago
mydentist Saint Ives, United Kingdom Associate Fixed termWe are looking for a fixed term Orthodontic Therapist to join our friendly, experienced and supportive practice in St Ives, Cambridge. We offer Private Dental services including check-ups, teeth whitening, implants, dental hygiene and many more services, We also offer private and ...
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Sales Advisor
Found in: Talent UK C2 - 3 days ago
Crew Clothing St Ives, United Kingdom Part timeSummer Temp Sales Advisor - St Ives - Part Time(Fixed Term Contract, ending September) · 4 hours per week · At Crew Clothing, we believe clothes are about so much more than "just clothes". Designed with the spirit of the south coast in every stitch, our crossed oars are a mark of ...
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Clinical Practice Educator
Found in: Click to Hired UK C2 - 13 hours ago
Leaders in Care High Street, Cornwall, United KingdomWe are seeking a dedicated and experienced Clinical Practice Educator to join a fantastic Private Hospital within their ICU & Medicine Inpatient Teams. If you are passionate about clinical practice and have relevant experience, this may be the exciting new opportunity you are loo ...
Service Advisor - Helston, United Kingdom - Kream
Description
We are currently looking for a highly motivated SERVICE ADVISOR to join a successful team at a main dealer in Helston – representing one of the UK's bestselling, quality brands.
The company takes pride in maintaining excellent customer service standards, working hard to ensure every customer is completely satisfied with their experience. If you enjoy engaging with customers in a helpful, friendly, and positive manner, and have previous experience in a similar motor industry role, this could be the perfect position for you.
This customer focused role requires exceptional communication skills alongside an ability to follow procedures and instructions in a busy working environment; always portraying the highest levels of professionalism, demonstrating the business and brand's core values.
Key responsibilities include:
Candidates will need to have occupied the Customer Service Advisor (or similar) role in a main dealer or quality independent garage and have a full driving licence.
In return, you can look forward to a competitive salary, a supportive working environment with like-minded individuals, as well as the opportunity to grow within the business.