Night Reception Team Leader - London, United Kingdom - Front of House Operations
Description
_Become a Londoner _
- Welcome to The Londoner, a hotel that is chic boutique in spirit and feeling yet staggering in scale and ambition. A perfectly engineered collection of spaces, tastes, textures, and offerings over 15 floors. Situated in the heart of Leicester Square, where the four corners of the city meet. _We are seeking hospitality professionals whose unique talents and ambitions will drive them to not only rise to our guests exacting standards, but also propel their own career potential in a company that recognizes and rewards. Stand out from the crowd by joining London's first 'Super Boutique' hotel._
We are currently recruiting for a Night Reception Team Leader to join our front of house team at The Londoner, our 5 Star Luxury Hotel.
Overview:
- An amazing opportunity to join our 5 Star Luxury Hotel, The Londoner, as a Night Reception Team Leader.
- As a Night Reception Team Leader you will be responsible for leading the night reception lobby host team, ensuring a smooth running of the night reception operation alongside the Night Manager.
- Ensuring a high level of customer satisfaction is delivered all times in line with our core values and standards, exceeding guest expectations.
About You:
- Previous hotel reception supervisory experience is required ideally within a 4 or 5star hotel operation.
- Demonstrates excellent attention to detail and customer service skills.
- Impeccable command of the English language both written and spoken.
Company Benefits Package:
- Career development opportunities in a wide of range of training programs.
- 28 days Holiday per annum[pro rata] including Bank Holidays.
- Complimentary hot meals, salad bar and beverages provided daily.
- Uniforms provided per role requirement.
- Preferential accommodation rates for all Edwardian Hotels for Hosts, friends and family.
- Discounts on food and beverage in all Edwardian restaurants, bars & spas.
INDFOH
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