Amazon Account Director - United Kingdom - Horison Marketing

    Horison Marketing
    Horison Marketing United Kingdom

    4 weeks ago

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    Description

    The Role

    Amazon Account Director managing client relationships and leadership of our Amazon Marketing Team.

    About Us

    At Horison Marketing, we pride ourselves on being one of the leading Amazon Agencies dedicated to optimising the Amazon journey for our clients. As we grow and leverage systems, automations and tech to adapt to the ever-changing Amazon landscape, we continually seek innovative solutions that streamline our processes and improve results.

    Job Description

    Please note these responsibilities will gradually take effect over the initial 3-6 month onboarding period in which you will get familiarised with the internal system, procedures, clients and team.

    • Oversee and direct the Performance and Strategy of 10-30 Amazon Clients using our Automated Internal Systems.
    • Create and provide training and mentorship to up to 4 Account Managers, who will, in turn, mentor and train specialists within their own teams.
    • Lead Vision Meetings with the team to identify issues, solve problems, and drive innovation by enhancing our work processes and delivering better results.
    • Attend every client meeting alongside the Account Manager to discuss account performance, strategy and future actions.
    • Collaborate with Account Managers to establish the Quarterly Strategic vision for clients and ensure the high-level implementation of these strategies.
    • Manage client relationships to maintain and improve Client Churn and their Amazon Performance.
    • Maintain accountability for Account Managers and their respective teams regarding Performance-related KPIs, including Churn, Client Sales Performance, Client Satisfaction, Content Quality, and other Role-Specific KPIs.

    Qualifications:

    You should possess knowledge of Amazon Seller Central, have agency experience, be comfortable with technology, be independent and people-focused, and have a passion for Amazon sales.

    • Desired 3+ years of experience with Amazon Seller Central. Familiarity with all aspects of Seller Central is crucial.
    • 2 years of agency experience
    • Minimum 2 years of management experience, including direct reports and team management. Comfortably leading a team and assisting staff in overcoming challenges is essential.
    • Proficiency in workplace tools such as Google Meet, Slack, and Asana (or similar platforms).
    • Excellent project management skills and a genuine passion for it.
    • Comfortable taking responsibility for client accounts, conducting client calls, and maintaining regular communication to boost their Amazon sales.

    Growth Path and Future Responsibilities:

    • You will have the opportunity of joining a company where your knowledge, skills and most importantly effort will be rewarded not only with recognition but also financial incentives by directly correlating your bonuses to the performance of clients - this applies to the whole Amazon department and is proportional to seniority and impact a role has on a group of accounts.
    • Gain insights and knowledge from professionals in the advertising/marketing industry through various opportunities.
    • Prepare to handle multiple duties and responsibilities for advancement within the organisation.
    • Continuously engage in career development, staying up-to-date with the latest market trends.
    • Develop an in-depth understanding of different aspects of the business, including organisational processes, customer needs, market trends, and their impact on advertising decision-making.
    • Evolve into a mentor and advisor for colleagues across various departments, including IT, Advertising, Brand Management, Human Resources, Creatives, and Sales.
    • Establish a strong reputation in the Amazon Industry by engaging in content Creation.

    Schedule: 09:00 - 17:00 GMT-4

    Benefits:

    • Lunchtime 30 min Break Paid
    • Performance Bonus
    • Full Remote
    • Fun Remote Team Culture
    • Christmas Holiday & Holiday Paid Off