Senior Product Specialist - Glamorgan, United Kingdom - Digital Health and Care Wales

Digital Health and Care Wales

Verified Company

Glamorgan, United Kingdom

2 days ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Would you relish the opportunity to work on a flagship programme that is ground-breaking in the UK and internationally delivering a digital solution to support integrated health and social care across Wales?

We're looking for an experienced Senior Product Specialist to take a lead role in supporting the Welsh Community Care Information System (WCCIS).

WCCIS enables social care, mental health, community nursing and allied health professionals ensure that quality care and support for individuals, families and communities is more effectively planned, co-ordinated and delivered.

WCCIS is a key digital initiative for Welsh Government and is set out in the 'A Healthier Wales' plan.

The national WCCIS programme team has been established to work with local authorities, health boards and regional partnership boards in Wales, in order to co-ordinate activities and deliverables across a number of workstreams.

You will be a key member of the WCCIS Programme Team, and you will work collaboratively across Wales with Director's, Assistant directors, Heads of Services, Executive Leads and Welsh Government.

The vision of WCCIS is 'Connecting professionals to deliver better joined up care' - this is your chance to support the implementation of this ground-breaking digital solution and make a real difference to health and social care in Wales.

This post is fixed term until 31/03/2025 due to - meet the needs of the service

You will have excellent organizational skills and a good understanding of iterative and adaptive planning techniques, having possibly worked as a Product Owner, Project Manager or Principal Support and Business Analyst in a formal development environment.

Project management and business process mapping experience are essential together with a detailed understanding of Patient/ Client working in the community setting.

As a strong communicator, you will be able to motivate and build a common understanding to drive the successful delivery of software to agreed timescales; coordinating the efforts of teams, including those not under your direct line management responsibility, along with a proven track record of effectively managing stakeholders up to senior management level.

This is an excellent opportunity for those with operational IT, Health and Social Care community working experience who wish to work at a national level.

The ability to understand and interact across several levels of organisational management across complex structures and delivery mechanisms is a key skill required.

Detailed knowledge of the business processes and statutory processes of Health and Social care is essential.

There may also be a requirement to join an on-call rota once adequate training has been completed.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Digital Health and Care Wales (DHCW) is part of the NHS Wales family and has an important role in changing the way health and care services are delivered through technology and data.

The organisation supports frontline staff with modern systems and access to important information about their patients, while empowering the people of Wales to manage their own health through digital NHS Wales services.

Working for DHCW offers lots of employee benefits, including flexible working, a competitive salary, 28 days of annual leave plus Bank Holidays and opportunities for career development.

We are committed to recognising and celebrating our staff as the most valuable part of our organisation.

Join our game changing, life-saving team and start making a real difference to health and care services in Wales.

As someone who has a track record of delivering immediate results within a team environment, you will be required to take a flexible and innovative approach to ensure that the WCCIS Service performs to the requirements of its users.

The key high-level areas of responsibility include

Management and operational support of WCCIS

Representing WCCIS and DHCW in local and national meetings

Representing users at supplier hosted events

Supplier engagement as part of support, change and problem-solving role

Line management responsibilities for a team of 6 staff initially

Managing change, release and testing requirements

Timeliness, governance, and adherence to standards

This post is fixed term/secondment for 12 months due to - meet the needs of the service