Medical Recruitment Assistant - Ascot, United Kingdom - Frimley Health NHS Foundation Trust

Frimley Health NHS Foundation Trust

Verified Company

Ascot, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

The Medical Workforce team consists of the sub teams; Medical Recruitment and Medical Employment Services and provides transactional, administrative and advisory support throughout the employee life-cycle.

The Lead roles are the first point of contact for any general HR issues or enquiries, along with onboarding of Doctors and Consultants.

The post holder will provide first and second-line specialist advice and administration across a range of activities.

To provide a high quality, administrative service to the HR team, ensuring that the team operates in an efficient and effective manner.

To be the first point of contact for enquiries, assisting with the recruitment process.

To adopt the highest standards of customer care in the provision of HR services to the general public, staff and managers.

To be the first point of contact, dealing with or directing queries to the appropriate person as necessary.

To undertake a variety of administrative and support processes, accurately maintaining all associated systems and records.

Frimley Health NHS Foundation Trust provides NHS hospital services for around 900,000 people across Berkshire, Hampshire, Surrey and south Buckinghamshire.

As well as delivering excellent general hospital services to local people, we provide specialist heart attack, vascular, stroke, spinal, cystic fibrosis and plastic surgery services across a much wider area.

We have three main hospitals - Frimley Park in Frimley near Camberley, Heatherwood in Ascot and Wexham Park near Slough.

Our three core values, and the behaviours that support them, guide everything we do and set out what we expect of our staff in the way they treat patients, visitors, service users and each other, Committed to Excellence, Working Together and Facing the Future.

We are also proud to host the Defence Medical Group South East at Frimley Park with military surgical, medical and nursing personnel working alongside the hospital's NHS staff providing care to patients in all specialties.

To be responsible for delivering a highly responsive information and advice service, responding to all formats of enquiries personally and in group sessions using many mediums, liaising with specialist functions as required.

To maintain the Medical Workforce team shared inbox; triaging where appropriate and answering queries.

Assisting with Deanery rotations and Medical Recruitment onboarding, when has capacity.

To make accurate and effective use of computerised office systems to create and revise documents, recording all customer interactions and producing routine reports.

To undertake a variety of routine activities, administration processes and project work, developing and maintaining written procedures and standards within the team

To advise managers on basic operational issues and those relating to terms and conditions of employment, seeking guidance from senior colleagues as necessary.

To use a number of HR systems on a regular basis, including the Electronic Staff Record (ESR), TRAC recruitment system and NHS Jobs.

To participate in recruitment events (i.e. open days / assessment centres) as required, including evenings / weekends.

To input new starters, staff changes and leavers into ESR, ensuring high quality and timely processing at all times, in line with department procedures and deadlines.

To be a Registration Authority (RA) Agent for the Trust, supporting smartcard issue and management, including printing cards, PIN unlocking and certificate renewals.

To undertake data input, photocopying, filing and typing duties as directed.

To support the team to maintain accurate, timely and legible records and files.

To be responsible for the use of physical equipment and to report any defects in equipment as appropriate.

To provide ad-hoc support to HR related projects as required, including projects to increase and develop the use of ESR, and to improve current HR processes.

This job description is an indication of the type and range of tasks that are expected of the post holder, and other duties may be required, in line with the role and the banding.

It will be reviewed and amended from time to time in consultation with the post holder to take account of changing organisational need.