Assistant Service Manager - West Bromwich, United Kingdom - Sandwell and West Birmingham NHS Trust

Description

Job summary

An exciting opportunity has arisen within the Surgical Directorate as Assistant Service Manager, within the Surgical Services Team. This is a full-time role of hours per week working cross-site between City and Sandwell Hospitals.

The successful candidate will manage a team of Patient Administration Managers and will be instrumental in facilitating the achievement of relevant KPIs. In addition, they will assist in ensuring that all elective clinical work is planned and organised appropriately, and that the service as a whole runs efficiently and effectively.

The successful candidate will be part of our management team, tasked with ensuring the smooth and efficient day to day running across the surgical group.

Main duties of the job

They will lead and manage a team of Patient Administration Managers and have responsibility for achieving national waiting time targets, as well as 2 Wee Wait cancer pathway targets, They will, as part of the wider management team, ensure the smooth running of the directorate, including ensuring that resources are used efficiently and effectively in order to match clinical demand.

We are looking for an organised, proactive, computer literate individual to join the management team of our very busy specialty. They should be able to work well under pressure, work well on their own initiative, but also work well as a team

A thorough knowledge and understanding of 18 week RTT pathways is essential for this role, as well as understanding the cancer pathway and targets. They should also have experience of validation and waiting list management. In addition, the applicant must have excellent communication skills, and the ability to prioritise their own workload in a fast paced, ever changing environment. Line management experience is desirable.

About us

Sandwell and West Birmingham NHS Trust (SWBT) is an integrated careorganisation with a budget of approximately £600 million and over 7,000 staff. Diversity and social care is at the core of what we do as the Trust provides Community and Acute Services to over half a million people in an urban centre that demands massive regeneration and has substantial premature mortality.

Our new acute hospital, the Midland Metropolitan University Hospital (MMUH), opens in 2024 and will provide care to our local population from first class, purpose-built a result, the base of this role may change to MMUH from 2024 (or beyond). If this is applicable to your role, you will be informed during the recruitment process and continuing your application with this development of the new hospital will play an important role in the regeneration of the wider area and in improving the lives of local people and reducing health inequalities.

We have three newly emerging strategic objectives:

Job responsibilities

The successful candidate should be required to manage demand and capacity for 2ww pts across the specialties. They will be responsible for generating capacity for backlog pts, covering red theatre sessions and rota generation across specialties

Please see the attached Job Description and Person Specification for full details on what this role entails.

Qualifications

Essential

Desirable

Experience

Essential