Energy Adviser - Camden, United Kingdom - Citizens Advice

Tom O´Connor

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Tom O´Connor

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Description

Position:
Energy Adviser / Trainee Energy Adviser


Location:

Camden, London


Closing date: 14 September 2023


Role details:


Job title:
Energy Adviser / Trainee Energy Adviser


Location:

Camden, London


Salary:

£27,456 to £32,484 FTE depending on experience


Salary pro rata:
No


London allowance:
No


Hours per week:
28


Type of contract:
Fixed term


End date of contract:

Closing time:
11:00


The Energy Advice Programme (EAP) provides energy advice to fuel poor and vulnerable clients who are struggling to pay their bills.

Energy advice includes advice on fuel options, tariffs and energy grants, as well advice on energy efficiency, with the aim of reducing their bills.

Advice is delivered through a mix of one-to-one appointments and group sessions.

Appointments take place over the telephone, video call or face to face.

Group sessions are delivered in the community, with the aim of creating an entry point for underrepresented communities to access energy advice and other Citizens Advice services.


If appointed as a trainee you will be required complete the Citizens Advice energy training programme, which is available on the Citizens Advice training platform.

Experienced advisers may need to undertake update modules on energy advice on the training platform.


All local Citizens Advice produce their own annual report, but you can find out more about the Citizens Advice network or download the latest national Citizens Advice annual report.


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