Mobile Full-time Funeral Arranger/administrator - Luton, United Kingdom - CPJ Field & Co

CPJ Field & Co

Verified Company

Luton, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Full time

Description

Salary will be reviewed in April 2024

You will be working with and providing support to the Funeral Director to provide an excellent service for customers and assist with the process of arranging and planning funeral services.

The post holder will be required to work flexibly in a tight knit team environment.

The key duties of the post are as follows:

Follow the CPJ Field way of funeral arranging for which full training will be given
Answering the telephone in a polite and efficient manner. Taking, recording and forwarding accurate messages.
Accompanying family of the deceased to our Chapel of Rest
Accompanying doctors to refrigeration units for examination of the deceased.
Sale of monumental masonry and prepaid funerals for which full training will be given.
Preparing weekly and monthly reconciliations from the above system for submission to the accounts team.
Daily banking of monies received in settlement of funeral accounts.
Maintaining branch petty cash records, processing of card payments etc.
General office administration including photocopying, faxing and filing
Ensuring that the Funeral Home is clean, tidy and welcoming at all times.
Caring, empathetic and confident nature
Understand and be able to address the needs of the bereaved
A competent administrator, accurate, with excellent attention to detail
Computer literate including MS Word and Excel
Flexible attitude adaptable to the needs of the organisation
Demonstrate a calm, efficient and compassionate demeanour
Reliability, honesty and a commitment to maintaining confidentiality at all times
A full clean UK driving licence

Where:

The role will be primarily based at our Shires Funeral Home in Luton, and will provide cover for other funeral homes in Bedfordshire with occasional support required in other areas.

The Recruitment Process

Salary:
£21,192.60 per year

Benefits: