Account Coordinator - Yate, United Kingdom - Acorn Recruitment Limited

Tom O´Connor

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Tom O´Connor

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Description

Acorn by Synergie is looking for an Account Coordinator for our client a national construction and fit-out company based in Yate, North Bristol.

This is a full-time permanent position offering a salary of £22,000 to £28,000 based on experience. Our client works with high-profile clients in sectors ranging from healthcare to leisure. This is a varied role and would suit someone who is client focused with excellent attention to detail.

Main purpose of the job:

to lead and process maintenance requests and provide administrative to support to our Project Managers on one of our busiest accounts.


Your skills / experience:

  • Excellent time management skills and the ability to work independently as required
  • Excellent use of Office 365 suite
  • Excellent communication skills including the ability to communicate with clients
  • Must have some experience in a client focused post

Main duties & responsibilities:

A:
Maintenance

  • To be the face of the company for client maintenance queries
  • To process client Maintenance requests by booking appropriate engineers, ensuring jobs are completed safely and efficiently, and client is updated accordingly
  • To seek advice from engineers and Project Managers as necessary, ensuring client requirements and expectations are known and adhered to
  • To enter and update information on our Maintenance database in a timely manner
  • To check engineers' timesheets and expenses, for payroll process
B. Projects

  • To be the face of the company for daytoday client project queries
  • To liaise with Project Managers and client Practice Managers to schedule site visits
  • To liaise with Practice Managers and contracted suppliers to schedule site visits and check availability for installation
  • To research material, travel and accommodation costs for projects, collating information and estimates of costs and reporting
  • To update project schedules as directed
  • To create site information packs containing compliance documentation
  • Write up project meeting minutes
  • Contribute to project team effort by accomplishing related results as needed
D. Other

  • To work flexibly as part of the Projects and Maintenance team
  • To work in accordance with the organisation's policies and procedures
  • To attend meetings relevant to this post
  • To undertake training that is necessary for the development of this post
Acorn by Synergie acts as an employment agency for permanent recruitment.

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