Business Transformation Analyst - Windsor, Berkshire, United Kingdom - Kensington Mortgage Company Limited

Description

Business Analyst Maidenhead, England

When we started Kensington we were the first specialist lender to offer mortgages to people the high street turned down.

Over 25 years later, we're the UK's leading specialist mortgage lender still blazing a trail offering people the chance to get a mortgage.

In a market where changing lifestyles mean more people are falling outside the traditional mortgage criteria, it's an approach that can make a real difference to people who want to own a property.

Kensington Mortgage Company is a wholly owned subsidiary of Barclays Bank UK PLC from 1 March 2023, and the principal activity of the Company is the origination and servicing of mortgage assets.

The Company is authorised by the Financial Conduct Authority for regulated activities.

The Business Analyst will assume a key role within the organisation, applying skills and knowledge to manage and drive complex change programmes, working closely with Clients, Business representatives and IT specialists, providing key analytical support, advice and expertise to ensure business outcomes, needs and requirements are understood, documented, delivered and tested in order that loan migration, technology, process and organisational changes can be deployed and supported effectively.

Work directly with Project Managers to plan project deliverables and work packages, whilst taking responsibility for planning, stakeholder engagement, requirements elicitation activities, user journeys, processes maps, analysis, and producing documentation to enable expeditious project delivery.

Plan, prepare for and facilitate requirement elicitation activities at all levels and provide relevant and validated requirements and success criteria that are fit for purpose for all stakeholders and in line with the desired business outcomes.

Support stakeholders in methodologies and analysis practises to enable understanding, information flow and collaborative project and change delivery.
Identify and assess risk, supporting the business in planning and executing mitigating action plans.
Gap Analysis and Current State Assessments (Benchmarking as required) to drive requirements definition for projects and programmes.
Input to the production of business cases to allow the business to evaluate and understand the expected benefits of new initiatives, which will help to drive outcomes and project priorities

Consulting, working with and supporting the IT/DTD Team during system functional specification, design and construction processes – effectively representing the business user, ensuring requirements are met.

Providing input into User Acceptance, System Integration, End to End and Operational Acceptance Testing, working with the SMEs to support and prepare end users for UAT cycles.

Ability to produce UAT scenarios and scripts from signed off Business Requirements, User Journeys, process Flows and Solution documentation.

Providing input into definition of training requirements and liaising with operations and L&D to prepare training plans and materials, including communications.

Work with the business and Business Implementation Team to ensure change is effectively implemented and success criteria met.

At least 3 years' experience in a Business Analyst role, within a mortgage lending or other financial institution or significant demonstrable experience in complex, regulated environments.

Working experience of project and analysis techniques and supporting tools for requirement definition and documentation.
Experience working in an agile environment and familiarity with Scrum, Kanban and other methodologies
Experience in mortgage lending and securitisation preferred.
Previous client or customer relationship management would be preferential.
Planning, prioritising and demonstrating time management skills.
Co-ordination of relevant business areas and 3rd parties.
Degree or International Diploma in Business Analysis preferred (if not already held, must be working towards the diploma)
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