Sales Operations Specialist - London, United Kingdom - Salesforce

Salesforce

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Category :
Finance and Operations

Job Details:

About Salesforce:

Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way.

The company was founded on three disruptive ideas:
a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model.

These founding principles have taken our company to great heights, including being named one of Forbes's "World's Most Innovative Company" five years in a row and one of Fortune's "100 Best Companies to Work For" eight years in a row.

We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce.

Together, with our whole Ohana (our chosen or extended family) made up of our employees, customers, partners and communities, we are working to improve the state of the world.

Role Description:

An exciting opportunity to be part of the Salesforce Finance and the Revenue Operations Team.

As a Sales Operations Specialist, you are required to provide the highest level of internal support and guidance for Account Executives across EMEA and business units.

This guidance includes but is not limited to deal structure questions, quote support, contract support, ACV calculations, account/customer org support, and ensuring quotes are in compliance to revenue & company policy.

This role requires an individual who is able to work in a team environment, be self-motivated, meticulous with demonstrated problem-solving and decision-making skills.

Job Details:

You will provide expert guidance to our Sales Teams regarding the non-standard deal structure and respond to our business customer's needs through our case queue.

Collaborating across Finance, Legal, Revenue, and Pricing, you'll get to work with large enterprise solutions customers to ensure that both of our interests are met as well as moving the contracting process along.

Responsibilities:

Support regional sales organisations including deal structure, bookings accuracy & other business activities
Partner with internal support functions on large & complex deals
Determine appropriate bookings & forecast for large & complex deals
Action specific SOX controls related to functional activities
Collaborate with the different SFDC business units on influencing deal structure as well as manage timelines and deliverables for contracts and proposals.
Provide Solutions and alternatives whilst ensuring that contract and proposal processes follow internal and external guidelines.
Determine appropriate Credit Memo and Revenue impacts on deal restructure.
Ensure case volume is managed effectively and is processed within Sales Operation internal rules and resolved efficiently

Required Skills:

2+ years of relevant work experience, ideally supporting sales teams in some capacity
Fluent English, any other lanuages a plus
Demonstrated influence with internal and external stakeholders
Excellent communication and solution providing skills
Able to work under pressure with competing priorities
Strong Team Player

Accommodations:

Posting Statement:

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces.

We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.

Learn more about Equality at Salesforce and explore our benefits.

Salesforce, Inc. and are Equal Employment Opportunity and Affirmative Action Employers.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

Salesforce, Inc. and do not accept unsolicited headhunter and agency resumes. Salesforce, Inc.

and will not pay any third-party agency or company that does not have a signed agreement with Salesforce, Inc.

or

Salesforce welcomes all.