HRAC Medical Secretary - Stevenage, United Kingdom - East and North Herts NHS Trust

    East and North Herts NHS Trust
    East and North Herts NHS Trust Stevenage, United Kingdom

    2 weeks ago

    Default job background
    Permanent
    Description

    Job summary

    We are recruiting for a Medical Secretary - HRAC Anaesthetics who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

    East and North Hertfordshire NHS Trust is a community which prides itself on providing the highest standard of healthcare services to our patients.

    We are looking for a candidate who has excellent communication and organisational skills and the ability to prioritise workload. The successful candidate must have excellent interpersonal skills and confidence to deal with a wide range of matters with tact and diplomacy.

    The candidate must have a strong background in administrative work, with good keyboard and typing skills and use of Microsoft Word. NHS experience would be desirable but not essential if there is a proven record of secretarial skills.

    Our Values areInclude,Respect andImprove. It is important that you understand and refer to our values during your recruitment process and beyond

    Main duties of the job

    You will be responsible for the administrational support of the departments HRAC (High Risk Anaesthetic Clinic) in an efficient, comprehensive way. The role also includes general administrative support to the Consultant/s and any other members of their team/s.

    The post holder will be required to work independently using their own initiative, be able to manage multiple tasks at the same time and must apply a high degree of accuracy and confidentiality to all aspects of their work.

    You will undertake these duties without direct supervision, working within broad procedural guidelines.

    About us

    At East and North Hertfordshire NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

    We run the following hospitals:

  • The Lister Hospital, Stevenage
  • New Queen Elizabeth II (New QEII), Welwyn Garden City
  • Hertford County, Hertford
  • Mount Vernon Cancer Centre (MVCC), Northwood

    • We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.

    We understand that finding and starting a new job is an important life decision. If you need reasonable adjustments for a disability, or a life event, such as menopause - so that we can consider your application fairly & to get the best out of you during the selection process, please let us know.

    We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

    Job description

    Job responsibilities

    Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.

    Person Specification

    Qualifications / Training

    Essential

  • Educated to minimum GCSE level or equivalent
  • RSA III Pitman or equivalent secretarial qualification
  • In absence of AMSPAR, equivalent experience

    • Desirable

  • Evidence of continuing development
  • AMSPAR Medical Secretary Diploma Shorthand

    • Previous Experience

    Essential

  • Demonstrable PA and secretarial/administrative experience
  • Managing appointments and diaries
  • Handling telephone enquiries

    • Desirable

  • NHS experience
  • Patient administration experience
  • Recent medical secretary experience

    • Skills

    Essential

  • Excellent communication and presentation skills
  • Excellent verbal/written and interpersonal skill
  • Excellent typing, keyboard and audio-typing skills
  • Ability to work independently and as part of a team
  • Methodical and able to prioritise own workload
  • Ability to adapt to change
  • Ability to work well under pressure
  • Confidentiality and sensitivity of approach
  • Enthusiasm, initiative and flexibility
  • Awareness of limitations of experience and role
  • Well-presented application including relevant information for the job

    • Desirable

  • Comprehensive understanding of patient needs

    • Knowledge

    Essential

  • Computer literacy including Word, Excel & MS Email
  • Internet literacy including research tools and outsourcing
  • Medical terminology

    • Desirable

  • Organisational structures
  • Lorenzo
  • Database knowledge
  • Seeker
  • Dictate IT

    • Other Requirements

    Essential

  • Understanding of, and commitment to, equality, diversity and inclusion
  • Role model our Trust values every day