Collections Advisor - Manchester, United Kingdom - Page Personnel

Page Personnel

Verified Company

Manchester, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Opportunity to work for a leading Retail company

Excellent benefits

About Our Client:

Our client are a well established retail business based in Manchester, they are currently going through a period of growth and are looking for Collections Advisors to join their Recoveries team.

Our client offers great career progression, competitive salary and excellent benefits.

Duties of the Collections Advisor will be:

As a Collections Advisor you'll be supporting customers with queries
You'll work with customers over the telephone, giving them essential support and dealing with a wide range of disputes and queries.
Setting up payment plans
Maximise collections activity
Problem and query resolution
Ability to manage and prioritise workload

The Successful Applicant:

To understand the customer's requirements, responding with professionalism and effectively; using your organisational skills to handle customer queries quickly and efficiently.
Ability to work well under pressure.
Experience in a customer focused role is preferable.
Excellent verbal and written communication skills.
Strong IT skills

What's on Offer:

Salary £22,000

Great company benefits

Generous holiday allowance

Excellent staff discounts

Hours - Monday - Friday 8am - 7pm - on a rota basis