Customer Service Coordinator - Pershore, United Kingdom - Major Recruitment

Major Recruitment
Major Recruitment
Verified Company
Pershore, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Description

Major Recruitment are delighted to be recruiting for a market leading organisation in the Pershore area of Worcester who are seeking a Customer Service Coordinator to join their busy customer service team.

The role will be Monday to Friday 9am to 5.30pm.

You will be on call one in every four weeks which will be paid as an added bonus of £100 on top of your salary and overtime is available on weekends.


_Please note this role is office based in Pershore and IS NOT a remote working or hybrid role._

Duties and tasks will include:

  • Processing customer call out requests
  • Creating and coordinating site access permits
  • Coordinating engineer and sub contractor jobs
  • Processing engineer job sheets
  • Ordering spare parts and coordinating delivery
  • Service repair quotations and billing
  • Managing engineer schedule
  • Responding to customer queries
  • Working in a busy telephone based environment
  • Working with complex information
  • Administrative experience
  • Order processing
  • Using a CRM
Parking is available.
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