Scheduling Administrator - Salford, United Kingdom - JPB Personnel

JPB Personnel

Verified Company

Salford, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Scheduling Administrator

£ £23500/annum

M27, Clifton, City and Borough of Salford
Our Client is one of the leading providers in the fire and security industry in the United Kingdom.

They offer a range of services including the design, supply, installation, commission, service and maintenance of alarm systems throughout the United Kingdom.

We are looking for an enthusiastic individual to join our team in our Swinton office.

Key Tasks:
*Deliver efficient scheduling and planning for preventative maintenance and repair work

Log current jobs onto our internal job management system/database
Update and amend information as required on job records
Liaising with customers keeping them up to date with progress information
Closing 'jobs down' when complete
Support an established fieldbased engineering team
Managing/Scheduling the engineers diaries and rearranging appointments if necessary
Working collaboratively with other business functions to ensure a high level of customer service is delivered
To deliver an extremely professional, efficient, and accurate customer service
To be familiar and competent with all the processes and tasks that fall in the Helpdesk Department
General Duties: Assist other staff, Regions and departments as required.

Personal specification:

Previous experience working within scheduling/planning/maintenance
Desirable
Proven experience working within Customer Services
Experience with computerised Planned Preventative Maintenance (PPM) systems and procedures desirable
Willingness and flexibility to undertake other clerical/admin tasks
GCSE grade C or better in maths and English or equivalent qualifications
IT Literate
Excellent telephone manner
Accuracy and an eye for detail
Demonstrate a high level of communication skills with the ability to provide detailed information and advice in a clear and positive manner.
Able to and enjoys working in a fastpaced environment
Adhere to process and compliance requirements
Work well as part of a team

Benefits:

Training

Sign up bonus

Referral bonus

Hybrid working

25 days' annual holiday plus Bank Holidays.

Company sick pay

Extra day for long service (max 30 days)

Salary:
£20,000.00-£23,500.00 per year

Benefits: