Administrator - London, United Kingdom - South London and Maudsley NHS Foundation Trust

South London and Maudsley NHS Foundation Trust

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

The Lewisham Memory Service team administrator (part time) will join a dedicated team providing memory assessments to adults in Lewisham with symptoms suggestive of dementia.

Our administrators provide a crucial role within the team, interacting with clients, carers, GP surgeries and the clinical team to provide a responsive service.

This role will benefit from your sensitive interpersonal skills, as clients requiring our service may be confused or require support to remember their appointments.

The memory service is co-located with several other community mental health teams at our Granville Park clinic.

Administrators from across the teams share responsibility for arranging reception coverage, repairs, and health and safety checks within the clinic.

We are committed to get the very best out of our staff and support staff in their career aspirations.

We have training opportunities available, where you will be able to develop your skills and build on your experience to progress in your career.

Our administrators support the team by booking patient appointments, and work proactively to fill cancelled appointment slots. Our administrators communicate regularly with other local dementia services, helping to ensure continuity of care.

Other routine responsibilities include audits, ordering supplies, scanning, minuting meetings (1-2 per month), sending appointment letters, reminder phone calls, staff rostering, audits, health and safety checks, and organising repairs and maintenance as needed.

SLaM is committed to ensuring our staff get the most out of their benefits package and understand the importance of a healthy work life balance.

There is an extensive range of excellent benefits for you and your family. We want you to feel like you are part of a close knit team at SLaM. It's important to us that you are valued and appreciated and that are why we have a comprehensive benefits package on offer

Some of our benefits are highlighted here:

Generous pay, pensions and leave, we offer a comprehensive pay, pensions and leave package which is dependent on the role and

length of service.

Work life balance, flexible working and support a range of flexible options, such as: parttime working and job sharing.
Career development, There are plenty of opportunities to progress your career and we support your development through a number of

programmes such as mentoring, coaching, positive people management, collective leadership and other talent programmes

Car lease, our staff benefits from competitive deals to lease cars
Accommodation, our staff benefits from keyworker housing available which is available on selected sites
NHS discounts, with discounts up to 10% from a variety of wellknown retail brands though Health Service Discounts website.

Other benefits include:

Counselling services
Wellbeing events
Long service awards
Cycle to work scheme
Season ticket loan
Childcare vouchers

As part of the administrative team, to provide a comprehensive, efficient and effective secretarial and administrative service to the Lewisham Memory Service which comprises a Team Manager, Consultant Psychiatrist, Psychologist, Assistant Psychologist, Community Nurses, Social Workers and Occupational Therapists and admin staff.

2)

Information/Performance Data: 1).

As part of the administrative team, to ensure that all Key Performance Indicator (KPI) information is inputted in a timely fashion to ePJS, ensuring Trust data quality targets are maintained.

2.) As part of the administrative team, to provide Insight reports to the team on a regular basis (at least monthly) and review data quality.

3.) To proactively advise team members of gaps in information. 4.) As part of the administrative team, to collate data from team members and from Insight to report to senior management, as required.

3)

Training & Education: 1.) To ensure that all of your required mandatory training is up to date. 2.) As part of the administrative team to maintain the team training spreadsheet and remind team members of out of date training.

4)

Finances/Budgets: 1.) Order and distribute stock and non-stock supplies for the team ensuring appropriate use of resources within budget guidelines. 2.) As part of the administrative team, to be responsible for completing the e-Rostering for the team ensuring that this is checked and signed off by the Team Manager.

5)

Health & Safety as part of the administrative team: 1.) To undertake regular Health & Safety Environmental Audits and Fire Warden checks to the Business Manager. 2.) To be one of the team Fire Wardens. 3.) To escalate Health & Safety issues via the appropriate channels. 4.) To report all maintenance issues and ensure timely completion, chasing if and when required. 5.) To keep a record of all maintenance requests. 6.) To ensure arrangements are in place for the adherence to health and safety legislation and requirements on behalf of the Trust and Integrated Ser