Assistant Restaurant Manager - Enniskillen, United Kingdom - Lough Erne Resort

Description

Job Description

HEALTH AND SAFETY

• To be aware of and adhere to all Health, Fire and Safety Procedures and to remain vigilant to possible risks and ensure that anything of a suspicious nature is reported to management.

MISCELLANEOUS

• Maintain high level of Standards, Personal Hygiene, Uniform, Appearance and conduct.
• To attend all meetings and training courses requested by your Departmental Manager or Human Resources and Quality Officer.
• To continuously seek to improve your department's efficient operation and standards.
• To be fully conversant with the sales function within your departments and to take every opportunity to optimise sales.
• To assist with observing security measures for the hotel and report anything that may appear suspicious.
• To pass on all lost property to the Accommodation Department.
• To ensure all maintenance needs are reported to the Maintenance Supervisor / Duty Manager.

About The Role

We are seeking to recruit an Assistant Restaurant Manager to assist the Restaurant Manager to oversee the Catalina Restaurant, with its bustling, vibrant atmosphere and elegant surrounding.

SCOPE AND GENERAL PURPOSE OF THE JOB

To ensure all guests are greeted with a friendly welcome and offered the highest standards of guest care and customer satisfaction in line with accredited AA, NITB and Company service standards.

DUTIES

• Responsible for standards, development and supervision of staff
• Ensure time and attendance system is accurately maintained and in accordance with HR procedures
• Roster according to the needs of the business and plan holidays to ensure staffing levels and business levels are properly maintained
• To ensure all targets are achieved financially
• Responsible for stock takes and accurate recording and reporting of data to the Accounts department
• Develop and motivate staff, with all aspects of training to maximise employee productivity and guest satisfaction.
• In the absence of the Restaurant and Bars Manager to ensure the smooth running of each shift and ensure each department is adequately prepared
• Ensure all elements of guest awareness and care practices of personalising service are carried out at all times, monitor comment cards and identify key areas for improvement.

CRITERIA

3 years service experience in the hospitality industry
2 years supervisory experience
IT literate and flexibility to undertake shift work
Confident and approachable character

Skills Needed

About The Company

A WORLD APART Lough Erne Resort, is the ultimate expression in old world heritage and new world luxury. Located minutes from Enniskillen, Irelands only island town, it is easily accessible from Belfast, Dublin, Derry, Donegal and Sligo Airports. Nestled on a 600 acre peninsula on the breath-taking Fermanagh Lakes, its 120 Luxury Rooms & Suites, offer stunning panoramic views from almost every vantage point. The Resort features two championship golf courses, including The Faldo Course, The Academy, The Thai Spa, 6 Conference & Meeting Rooms, a variety of innovative Dining experiences from our talented culinary team led by acclaimed Executive Head Chef Stephen Holland, combined with the adventure playground that is the Great Outdoors. Any stay at Lough Erne Resort guarantees the perfect combination of relaxation, adventure, fine food, delectable drinks and the warmest Fermanagh welcome. The resort team will work with you and your clients to curate event solutions and experiential programmes for our luxury Golf, Incentive, Meetings & Group travel products set against the incredible backdrop of the Fermanagh Lakes.

Company Culture

Careers at Lough Erne Resort At Lough Erne Resort our recruitment philosophy is simply to recruit for attitude and train for skills.Lough Erne Resort is committed to providing guests with the highest standards of attention and personal care. In order to deliver this we seek to employ individuals who share our passion and dedication for delivering and achieving guest excellence. Our team is dedicated and work in a service driven environment in which people come firstNeed and Anticipation:The people who work for us have the ability to anticipate the needs of our guests and must be motivated by raising service standards to the highest level attainable at all timesThe Best Working Conditions:We believe in investing in our people since it is vital that each and every person within the organization is motivated and happy. Only then can we provide the best. We offer competitive salaries and working conditions whatever your chosen field of expertise and level in the organization.

Desired Criteria

Required Criteria

Closing DateSaturday 11th May, 2024