Customer Support Assistant - Liverpool, United Kingdom - CHANNEL ALT LTD

CHANNEL ALT LTD
CHANNEL ALT LTD
Verified Company
Liverpool, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Duties:


  • Interact with customers in a professional manner to address inquiries and resolve issues promptly
  • Perform data entry tasks accurately and efficiently
  • Analyze customer needs and recommend products or services that best suit them
  • Utilize excellent phone etiquette to handle inbound and outbound calls
  • Upsell products or services to enhance the customer experience

Requirements:


  • Proficiency in English is required
  • Strong communication skills to effectively interact with customers and team members
  • Ability to analyze information and make informed decisions
  • Prior experience in customer service is preferred but not required
  • Excellent phone etiquette and interpersonal skills

Job Types:
Full-time, Permanent


Pay:
From £25,125.17 per year


Benefits:


  • Company events
  • Onsite parking

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus scheme
  • Performance bonus

Ability to commute/relocate:

  • Liverpool: reliably commute or plan to relocate before starting work (preferred)

Work Location:
In person

Application deadline: 19/05/2024
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