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- Efficiently and effectively recover debts due to the Council.
- Maximise collection in accordance with Financial Procedures and statutory regulations. Provide a high standard of service to customers
- Ensure all necessary action is taken to collect revenue efficiently and effectively & process applications for discounts and other reliefs, with due regard to internal and external fraud prevention and detection.
- Review existing discounts, exemptions awards to verify authenticity. Where inappropriate awards or those obtain by deception are identified, take swift action to recover the debt.
- Ensure all work is carried out in accordance with procedures, agreed time scales and those dictated by legislation.
- Deal with difficult queries including complaints by correspondence, telephone, face to face and electronically, ensuring timely, accurate, appropriate responses.
- Undertake proactive work and participate in outreach work to improve collection.
- Prepare records and maintain statistics as directed. Deal with system reports and other output as required.
- Experience working within a local authority DESIRABLE.
- Must have experience of working in a revenues environment
- Excellent Council Tax knowledge of council tax administration - billing, discounts & exemption and recovery
Council Tax - London (Greater), United Kingdom - Belmont Recruitment
Description
Good Afternoon,I am currently representing Lewisham Council, who are offering an initial temporary contract for a period of 3-6 months with a view to be extended or offered a permanent position for the right candidate at a rate which is negotiable dependent upon experience
We are looking for a Council Tax Officer/Revenues & Benefits Officer this role will be: Hybrid SE6 4RU
The right candidate will:
We require the following:
If you know someone who would be a good fit for the role, please send over their contact details and get in touch, as we do offer a generous referral fee.
IF THIS ROLE IS NOT APPLICABLE TO YOU, BUT YOU ARE LOOKING FOR ROLE, PLEASE SEND OVER YOUR CV AND I WILL CHECK WHAT ROLES I HAVE AVAILABLE.