Repairs Supervisor - Camden Town, United Kingdom - Spencer Clarke Group

Tom O´Connor

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Tom O´Connor

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Description
Spencer Clarke Group are currently hiring for a repairs supervisor to work for Camden Council.

The role is working Mon-Friday 08:00-16:30 and the role is paying £24.56 per hour.

Role Purpose:

Reporting directly to the Repairs & Operations Team Leader, the post holder will be a senior supervisor with good surveying capabilities who can prove that they have excellent technical knowledge and inter-personal skills including the abilityto work both independently and collaboratively, whilst ensuring the responsive repairs are delivered to a high standard of quality.

Performance is continually managed, compliance and quality assurance are monitored and controlled. Ensure H&S procedures andpolicies are followed by the trade staff whilst delivering the repair service.

Example outcomes or objectives that this role will deliver:

  • To undertake inspections on building repairs/defects related to the building fabric, mechanical, plumbing and electrical repairs to the homes of tenants and residents including collection of information, measurements and tests. Specify, manage and controlworks and ensure solutions are provided in the form of clear and precise reports.
  • Survey potential complaint work to find resolution. Provide accurate reports for case management, reporting on repairs and ensure solutions are provided.
  • Conduct pre, during and post inspections of properties ensuring quality from trade staff, issuing remedial snag lists where required and manage delivery within agreed timescales and standards.
  • Carry out inspections/surveys of repair instances that have been escalated from the trade staff or planners, producing scope of works to resolve the repair or refer to complex or major works where necessary.
  • Provide support and guidance to housing management teams when technically challenging situations occur
  • Daily monitor and update all IT work flow systems to ensure previous trades staff work updates are captured and recorded at the earliest opportunity. Checking trades staff have followed the No Access and Follow on Procedures. Identify works to be movedup in priority when required.
  • Work closely with the repairs teams to coordinate work associated with the properties and recall works to minimise duplication of resource.
  • Authorise payments and expenditure in accordance with delegated authority People Management Responsibilities:
  • Line management of a team of trade staff.
  • To establish, maintain and develop effective working relationships with the trade staff, stakeholders, external agencies, specialist suppliers and all other relevant groups/companies.
  • Balance tasks, along with team and individual responsibilities in a way that increases the efficiency, professionalism and value to the Council in all aspects of service delivery.
  • Actively contribute to the development of relationships with key stakeholders and ensure close partnership working to obtain the best value for money and most efficient ways of working in support of the Council's housing objectives.
  • Work in partnership with other repairs management teams to deliver an efficient repairs service borough wide

Work Environment:

  • Repairs delivery is a high volume, fast moving environment and can involve high pressure on a regular basis. Flexibility, adaptability and the need to make decisions quickly is vital as priorities frequently change and information is updated in real time.
You will be expected to visit properties on a frequent basis either pre, during or post completion.

  • Our service to our residents operates over extended weekday working hours, typically 8 AM to 6 PM Monday to Friday and 8 AM to 1 PM Saturdays. You will be required to work flexibly to manage and support service delivery between these hours, this may includechanges to working times / patterns in order to deliver an effective service.

Technical Knowledge and Experience:

  • NVQ Level 2 or equivalent in a building trade.
  • Excellent technical knowledge and interpersonal skills including the ability to work both independently and collaboratively
  • Extensive experience supervising reactive repairs/void service for social housing.
  • Extensive experience supervising a direct delivery workforce.
  • Experience of working in a high volume maintenance/void environment.
  • Experience of providing clear and precise technical reports for use outside of the department.
  • Up to date understanding of health and safety responsibilities of a maintenance service, preferable IOSH Managing Safely.
How to Apply

If you think you've got what it takes to succeed, or would love to find out more information, either

  • Contact Stephen Fitzgibbon at Spencer Clarke Group
About Spencer Clarke Group


Here at Spencer Clarke Group, we pride ourselves on connecting you with the best career opportunities; our experienced Consultants have extensive market knowledge in Construction, Technical & Engineering and will also provide expert career advice alongthe way.


When you join us, you will receive:

  • Post Placement Aftercare
  • Dedicated specialist to aid you in your job search
*T's & C's apply.

Kind regards

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