Building Manager - Swindon, United Kingdom - AMR - Specialist Property Recruiters
Description
Our clients based in Swindon, provide tailored office space to suit a range of business needs, creating workplaces that focus on collaboration, social interaction and business adaptability.
By fostering community connections across our client network andby offering business development support, we not only provide office space but provide our clients with all the necessary infrastructure for their business to grow.
The main focus of the role is to maintain high level office occupancy, customer service, clientretention and to include marketing of prospects, enquiry promotion and development through sales and negotiation.
You will deliver a building management function as directed by the Head of Facilities Management & also the Asset Management team playing an integralrole in supporting the landlord and their tenants.
You will have responsibility for the daily operation of the business centre with statutory legislation, health and safety and best practices delegating responsibilities for daily, weekly and monthly activitiesto the team, including general administration and client support and will foster and maintain relationships with contractors and suppliers.
You will also liaise with the Facilities Management team to assist with delivering an exceptional service in the overallbuilding.Employee Responsibility:
Clients & Building Tenants / Prospects / Contractors / Head Office Departments / Business Centre Team
Salary & Benefits:
- Salary £35,000 p.a. + uncapped commission
- Hours a.m p.m. (Mon
- Fri)
- Holidays a very generous 33 days (incl. Bank Holidays)
- Birthday Off Policy
- Attendance Bonus/Leave Incentive
- Pension scheme
- Childcare Vouchers
- Eye Care Scheme
- Healthcare Scheme
- Onsite parking
Job Responsibilities:
Sales and Marketing
- Management of prospect CRM from initial enquiry to viewing, conversion to client.
- Managing and maintaining good relations with introducing web and local commercial agents.
- Arranging and facilitating prospect viewings of building, office space, meeting rooms and common areas.
- Negotiation and closing sales for occupation and/or ancillary services and products.
- Contributing to marketing meetings and liaising with the marketing team to promote office space, whilst sharing with the wider centre team.
- Manage any future business centre team and liaise with Head Office departments. Team management duties and responsibilities will increase if any future expansion of the team is implemented, this will mirror Centre Management duties.
- Involvement in client move in / out procedures and completion of associated paperwork.
- Ability to maintain a professional and customer obsessed culture.
- Ensure preparation and maintenance of all client files / records.
- Handling client enquiries and acting in a timely fashion, overseeing team dealing with daytoday administration
- Ensure all security procedures are always maintained.
- Ensure all issues have been attended to in a timely manner, with progress and record of the outcome to include response times to all requests.
- Daily building façade check and report all defects and make safe any issues.
- Manage the daily security of the building, conducting audits and inspections of the security service.
- Conduct periodic testing and inspection of buildingsystems.
- Provide an onsite point of contact to all building tenants and visiting contractors.
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