- Develop monthly programmes (with Sales Channel granularity) to strict deadline.
- Building in channel manager views, liaising with Marketing and Finance, aligning with sales programme.
- Develop strategy papers for quarterly Dealer Performance Award objectives and maintain processes to provide correct district/ dealer objective splits.
- Set monthly calendar national/ district/ dealer objectives to secure sales volume requirements.
- Manage district objective amends process ensure robust tracking and documentation of all changes, including directors' approvals.
- Track dealer performance & put forward to management team the sales performance insights which could challenge the agreed strategies/ objectives.
- Manage the interface between the Ford dealer payment systems and the sales operations teams – populating objectives (seamless data transfers), investigating and resolving any objective related dealer payment queries.
- Identify opportunities for improved data-led processes with Sales Operations (Ford of Britain local projects and collaborations with European Teams to improve quality of European tools).
- Project manage the delivery of the new processes (coordination with stakeholders / timeline, priorities & resource management / launch training / maintenance).
- Ensure delivered projects (including code written) complies with Ford Reporting guidelines.
- Be the voice of innovation.
- Microsoft Excel (including strong VBA working knowledge) / Microsoft Access / SQL / Alteryx / Qliksense SME (evidence of delivered projects required).
- Python knowledge also useful but not essential.
- Ability to interpret, summarize and present complex data.
- Good inter-personal skills that develop strong relationships between various business areas including Finance and Senior Management.
- Good written and verbal communication skills.
- Ability to work autonomously and within a team environment on complex long term projects.
- Proven practiced level of analytical experience.
Sales Channel Programming and Reporting Tech Lead - Essex, United Kingdom - Ford Motor Company
Description
Marketing, Sales and Service plays an important role in Ford's revitalization as a modern, progressive vehicle and mobility services company delivering a trusted customer experience. Candidates should have a vast depth of knowledge and expertise in implications of data and taking actions based on those, as well as have a passion for the lifetime value of a customer. Ford MS&S embraces an audience-first mindset and way of doing business that improves customer loyalty, vehicle repurchase, as well as additional sales of vehicles, parts, accessories and services. We are the eyes, ears and voices of Ford, meeting customer demand by delivering the right products to the right dealers at the right time.
This role offers a unique opportunity to work at the heart of a National Sales Company & develop a core understanding of the world of Marketing & Sales. The Sales Operations team is leading the improvement of the existing Ford of Britain sales processes by driving forward new data-led decision making tools.
Ford is committed to diversity and equality of opportunity for all and is opposed to any form of less favourable treatment or harassment on the grounds of gender, marital status, civil partnership status, parental status, race, ethnic origin, colour, nationality, national origin, disability, sexual orientation, religion/belief, gender reassignment and gender identity, age and those with caring responsibilities.
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