Trainee Field Service Engineer - Reading, United Kingdom - Concept Resourcing

Tom O´Connor

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Tom O´Connor

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Description

Trainee Biomedical Field Service Engineer - Reading - £26,250 & £6k Car Allowance


Our client who are one of the world's largest independent provider of medical equipment services have an exciting opportunity for a Trainee Biomedical Field Service Engineer to join their business.


Reporting to the Technical Service Manager the main purpose of the role will be;

  • Provide comprehensive maintenance and service for medical imaging equipment on a number of multivender systems
  • Troubleshoot, analyze and repair systems failures to maintain Elapsed Time to Repair (ETTR) and Systems Uptime standards by completing repairs immediately and efficiently
  • Provide telephone assistance and field visits where and when required throughout the assigned region and when required throughout the UK
  • Complete and maintain all administration and documentation in allotted time, to ensure smooth data processing
  • Provide professional and regular information to the customer on related service call
  • Build good working relationship with customers / users of the equipment
  • Compliance with health and safety regulations, fire and environmental protection

Key accountabilities:


  • Troubleshoot, analyze and repair systems failures to maintain Elapsed Time to Repair (ETTR) and Systems Uptime standards by completing repairs immediately and efficiently
.

  • Perform preventative maintenance and repairs on diagnostic imaging systems in accordance with defined company schedule.
  • Support customers, Develop good customer contacts and communication
  • Ability to work in a hospital environment and team members
  • Resolution of fault and technical problems
  • Timeliness and accuracy of planned maintenance
  • Timeliness and accuracy of reporting data into OPTIM

Skills/Qualifications:


  • HNC/D Electronics or equivalent
  • Degree (Hons) in Electronics or equivalent
  • Customer and quality focus
  • Good oral and written communication
  • Computer skills, Microsoft Office and Equipment Database
  • An understanding of Risk Management generally, and the impact on medical device support
  • Mechanical workshop skills
  • Able to problem solve under pressure, whilst minimising risk to patients, the Trust or company
  • A keen interest in efficiency and innovative techniques to develop more effective working practices


This will be a Field Based role covering multiple sites across the Reading/Theale so applicants must have a Full UK Driving Licence.

Start date for this role will be June 2023.

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