Program Manager, SWA - London, United Kingdom - Amazon UK Services Ltd. - A10

Description

Job summary

Are you interested in creating the future of e-com shipping? Do you want to be a part of team building the next $1bn initiative? Our team is changing the way we interact with customers around the globe and building a new, emerging business in shipping to solve some of the biggest logistical challenges facing not just Amazon, but the entire industry.

Amazon Shipping
Amazon shipping offers Amazon's logistic capabilities as a product and service. Amazon Shipping's first customers are sellers in the UK, offering to ship their domestic volume using our delivery network.

Amazon Shipping is looking to hire an experienced leader to join the Programs team.

You will be a natural self-starter who is comfortable supporting large, complex cross functional programs and will have a true hands-on approach, strong program management and analytical skills, and be an effective communicator.

This is a great opportunity to join an entrepreneurial business that is growing at an incredible pace.

You will be part of the core team that will be managing the Amazon Shipping business and operations across all legs of the supply chain (first mile, middle mile and last mile).

You will also be leading the development of our operational product to deliver a world class customer experience, and the design and implementation of new operating solutions to enable the delivery of strategic targets (service, growth, cost).

You will have a true hands-on approach, operational inclination, strong leadership skills and the ability to build and leverage relationships across a wide stakeholder group to generate creative solutions to industry level strategic problems.

As this position involves regular interaction with senior leadership (Directors, VPs), you need to be comfortable communicating robustly at that level whilst also working directly with various functional teams and individuals at all levels of the organization across the Amazon business.

Key job responsibilities
Key job responsibilities

Responsibilities:

• Lead operational programs for Amazon Shipping, and partner with product, operations and business teams
• Partner with product team on product development lifecycle through key stages; PRFAQ, BRD, Pilot, GTM, Launch
• Own ops readiness documents (to define problem statements), impact assessments
• Ontheground testing lead on pilots
• Own launch/ implementation and scale up before handing over to operations as a BAU task set.

We are open to hiring candidates to work out of one of the following locations:

London, GBR

BASIC QUALIFICATIONS

• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership
• Experience in program or project management

PREFERRED QUALIFICATIONS

• Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
• Experience leading process improvements