Registry Officer - Pontypridd, United Kingdom - University of South Wales

Description

Academic Registry
The Academic Registry (AR) is the central department responsible for managing the administrative aspects of students' time at USW. The AR provides high quality professional administrative and logistical services that underpin the University's curriculum and student journey.

Our Values
Professional – Responsive – Creative – Inspiring – Collaborative

About You
You need to be dynamic, driven, detail oriented and an effective communicator across all levels.

What We Offer
We promise a work environment that is both supportive and invigorating, with ample opportunities for professional growth and development. You will be welcomed into a culture that truly values every individual's contribution.

When you work with us, students and faculty will frequently turn to you with enquiries via telephone, email, and Microsoft Teams. An integral part of the role will involve assisting pivotal academic milestones such as enrolment or graduation. When working at USW we envision you as someone who continuously seeks avenues to refine and enhance our processes, whilst vigilantly maintaining our student record. As part of our team, you will become an essential pivot in a diverse academic ecosystem, gaining a rich insight into Higher Education.

Location
The university is currently operating a hybrid-model of working. However, the successful candidate would be expected to work on campus for part of the week. Your principal location of work will be at the Pontypridd campus, although we do expect you to travel and work from all three of the USW campuses. At peak periods it will be essential for you to work outside of our usual office hours and over the weekend.

For an informal conversation about this post please contact Thomas Boyce, Service Development Manager: Student Records, Returns and Systems (SRRS) on

If you are a successful candidate and this position will be your first professional services role at the University (or you are currently employed by PSS Ltd), you will be employed by Professional and Support Services Limited, a wholly owned subsidiary of the University of South Wales, which provides services to the University and Colleges.

Discover the advantages of working with us at USW:

USW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All those working at the University are expected to share this commitment.

We are committed to employing a diverse workforce and creating an inclusive environment. Where colleagues can be themselves and every person is treated with dignity, fairness and respect. We actively encourage applications from diverse backgrounds and communities, especially with regards to age, disability, gender identity, sexual orientation, race and religion and/or belief. We benchmark our success through equality accreditations with Athena Swan, Race Equality Charter, Stonewall and Disability Confident.