Email Marketing and CRM Executive - Brixton, United Kingdom - AMG

AMG

Verified Company

Brixton, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Company:
Academy Music Group

Location:
London

Reports to:
Digital marketing manager

Working hours:
Full-time

Role

Our team

About you

Demonstrable experience in CRM in media, ecommerce, music or entertainment
Skilled at using CMS platforms, HTML and Google Analytics
Excellent time management and prioritisation skills
Understanding of GDPR compliance
Analytical approach and evaluation
Ability to set deadlines and work towards them
Strong communication skills
Understanding of key analytic and reporting tools to translate data into insights
Outstanding attention to detail

What we need

Creativity you'll bring new ideas to the team and pitch new ways to engage the audience
Data driven thinking
Proactive, cando attitude with a positive work ethic
Willingness to work as part of a larger team and build positive working relationships
A diligent and proactive organiser
Sharp analytical reporting and presenting
Flexibility to work irregular hours (weekends/evenings/public holidays)

What you'll be doing

Develop indepth knowledge and understanding of our data, customer behaviour and segmentation techniques
Liaise with a variety of teams including marketing, PR, ticketing, design, website and social for inspiring content creation and messaging alignment
Work with the digital marketing manager to improve customer engagement and drive conversion, data acquisition, loyalty, retention and enrichment strategies
Monitor the performance of all campaigns, own the insights and report all activity daily/weekly/monthly
Be the keeper of data integrity under GDPR and data protection guidelines, working with the digital marketing manager and data governance
Fulfil partnership requirements as directed by the head of PR and brand communications
Work collaboratively with technical stakeholders
Work towards targets and KPIs as directed by the digital marketing manager
Support the wider team with all broader campaign strategies
Actively contribute and provide recommendations, planning and initiatives for improvement and development
Train any wider team members in system functionality and integrations
Work with external agencies and internal development teams within the organisation as required
Troubleshoot and report technical issues and errors

Equal opportunities

Our company

Academy Music Group (AMG) is the UK's leading owner and operator of live music and entertainment venues with award-winning credentials.

Several of our historic theatres are unique institutions of British music and culture and our vision is to inspire artistsand audiences by hosting unforgettable live performances.

AMG is part of Live Nation Entertainment which is the world's leading live entertainment company comprised of global market leaders:
Ticketmaster, Live Nation Concerts, LN Media and Artist Nation Management.