Community Cafe Link Worker - Birmingham, United Kingdom - The Active Wellbeing Society

The Active Wellbeing Society
The Active Wellbeing Society
Verified Company
Birmingham, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Salary:
£10,462 pro rata (£21,216 full time equivalent)


Contract type:
Fixed term contract for 6 months


Hours:18 hours per week across 4 days Monday, Tuesday, Thursday, Friday with flexible working across sites


Location:
Birmingham wide


The Active Wellbeing Society (TAWS) is a community benefit society and cooperative working to develop healthy, happy communities living active and connected lives.


Our vision is for a society where people have the autonomy, capacity, resources and skills to become the architects of their own destiny; where our individual wellbeing is recognised as being a collective responsibility.

Where all of us feel empowered as agents of social change to make a difference - whether at an individual level or community level.


We work in collaboration with individuals and communities with an aim to bring about sustainable change on an social, environmental and economic level.

To do the social knitting required to create stronger and more resilient communities and work together to identify, mitigate and remove the barriers that prevent them from living active and connected lives.

The Community Support Directorate works to build trust and safe spaces to connect people to others and place.

We work closely with individuals and communities to understand their strengths and use co-production to work together to challenge barriers and respond to community needs.

We co-create a range of interventions, including communal cooking, food provision, warm welcome spaces, sharing initiatives and social welfare models of individual and peer group support.

These are all underpinned with a focus on providing opportunities to become more physically, socially and civically active.


Community Cafés and Share Shacks (Library of Things) embrace a circular economy methodology to reduce waste and promote sustainable and fairer food systems.

Our 'Big Feed' project brings people together over food, providing a safe, welcoming space at our community cafes. People can enjoy a hearty meal created from surplus food, whilst spending time with others in their community.

Our Listen and Community Connect services and hubs offer a trauma sensitive, innovative, and strengths-based community response to food and fuel poverty, isolation, loneliness, social exclusion, mental ill health, and physical inactivity.


Community Café Link Worker


As our new Community Cafe Link Worker, you will need to have lived experience (personal experience) of food poverty and understand how this can impact on people's mental and physical health.

The role with involve running the front of house service in one of our community cafes (and supporting in others), setting up, greeting customers, taking orders and serving food and drinks.

You will be working within and alongside partner organisations so strong community and communication skills will be vital for managing the existing relationships and developing new.


Building trust with customers will be key to identifying wider support needs and then linking them to resources and opportunities within TAWS and the wider community.

The role will involve supporting our customers to engage in physical and social activities both through signposting and delivering activities independently and via collaboration with other delivery teams in the wider organisation.

Ensuring customers know what's going on across the organisation is key, so keeping on top of activities and advertising them is very important in this role.

Collecting session data and recording customer feedback accurately will be vital for monitoring links between the cafes and physical activities.

The role will also involve managing a cross-section of community volunteers who will support you in the cafes.

Main duties


  • Manage the front of house during service in one our community cafés, welcoming customers and ensuring it is set up and ready to serve meals to the community.
  • Create a welcoming space beyond the provision of food to ensure that café visitors have access a wide range of services and are supported to be more socially, civically and physically active.
  • Delivering physical and social activities at the cafes for our customers to engage in before or after lunch.
  • Understand individual needs and work proactively with other areas of the organisation and partners to help find and co-create solutions.
  • Work with the lead cook and their manager to establish a good working relationship between front of house and the kitchen.
  • Ensure all data, monitoring and evaluation is collected, kept up to date and reported back as required.
  • Keep on top of ensuring our marketing materials are available at the cafes and activities are advertised to customers and updated weekly.
  • Work with the wider team and Volunteer Manager to recruit and manage volunteers and support with their required and any other relevant training.
  • Work with community members, particularly those who have the greatest ba
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