Parts & Service Advisor - Metropolitan Borough of Gateshead, United Kingdom - Pin Point Recruitment

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    Full time
    Description

    Parts & Service Advisor * Gateshead * Monday to Friday * Full-time, Permanent Staff Position * £25,000 to £28,000 per annum depending on experience.

    A growing industrial equipment supply company are looking for an experienced Parts & Service Advisor to support their team on a permanent basis.

    You will be responsible for responding to technical service and product queries promptly and maintain accurate logs of mechanical & electrical machinery and parts.

    What You'll Be Doing * Maintaining a database of when machinery is serviced and repaired.

    * Discuss and arrange suitable times with engineers for work that needs to be done to company vehicles and equipment.

    * Maintaining client/customer information on company databases. * Keep an up-to-date record of client working times and schedules. * Be a comprehensive point of contact for customer technical queries. * General administrative duties such as filing certificates and repair records.

    What You'll Bring to the Team * Previous experience as a Service Advisor / Parts Advisor / Service Coordinator is desirable.

    * Excellent IT systems experience (Spreadsheets, Word, Outlook etc.) * Good customer service and telephone mannerFor more details on this opportunity, please apply today or contact John Dorling at Pin Point Recruitment