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- Owning the configuration, maintenance, support and continuous improvement of our critical line-of-business systems solutions in line with our objective to provide visionary logistics solutions to our customers.
- Managing and carrying out both ad-hoc and planned configuration changes as well as system updates and new feature releases which support project delivery and continuous improvement.
- Configuring and implementing our standard system solutions into new operations or for new customers.
- Migrating activity from legacy systems onto our group standard systems.
- Optimising system solutions to ensure same standards of solution is in place across the group and being well utilised by our people.
- Maintaining and managing relationships with key external system vendors to support either solution delivery or resolution of escalated support issues.
- Partnering with operational business areas to optimise system solutions which add value to our business and make it easier for our people to do their jobs.
- Working with 3 sub departments within IT to ensure smooth running of all IT operations effectively. This will include making sure systems are secure and well supported.
- Delivering system updates and defining test requirements, writing test scripts, carrying out and coordinating system testing alongside changes, updates, and implementations.
- Maintaining system related documentation including process flows, training materials and support content.
- Contributing to the planned roadmap for system changes and improvements.
- Delivering critical care following changes and new implementations and supporting service transition to BAU.
- Participation in the Technology on-call rota.
Business Systems Analyst - Cullompton, United Kingdom - Gregory Group
Description
At Gregory Distribution Ltd, we have a vacancy for a Business Systems Analyst based at our Cullompton Depot.
The position will involve: