Sales Representative - Fordingbridge, United Kingdom - Recruitment Genius

Recruitment Genius

Verified Company

Fordingbridge, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We are looking for an enthusiastic and engaging Internal Sales Account Manager to join our developing commercial team.

Previous experience of telesales or a comparable sales/customer service role is not essential, however at least two years sales experienceis preferred.

Based out of our offices in Fordingbridge, Hampshire, the role will support and contribute fully to the steady revenue growth the company is currently generating.

Key Responsibilities

Delivering sales value in line with company profit expectations
Building strong relationships with all customers
Contributing positively to the continued growth of the business in all areas
Being fully committed to supporting colleagues across the business as required

Role Requirements

Able to deal with a high volume of inbound calls, multitasking as necessary
Make outbound calls, particularly following up prospective business or underperforming existing customers
Use your questioning and listening skills to understand the needs of your customers and therefore provide an excellent ongoing customer experience
Be an excellent communicator, extremely comfortable presenting products and services over the phone as well as dealing with potential complaints and issues
Be able to provide an extremely high level of service both internally supporting colleagues and externally supporting customers
It will take at least three months to gain a basic knowledge of the extensive product range offered hence we require someone who will be committed and loyal
Experience and qualifications are important but primarily you must be confident, enthusiastic, committed, quick thinking and able to operate in a busy team environment

Person Specification

Quick learner with the ability to learn about new products and services and describe/explain them to customers
Authentic the ability to not simply charm people but to come across as genuinely likeable, trustworthy and interested in what they have to say
Organised setting priorities, coordinating with other members of the sales team, coping with multiple tasks
Resilient the ability to move straight on with the next call and remain upbeat even after dealing with a difficult customer
Outstanding negotiation skills with the ability to resolve issues and address complaints
Excellent communication and people skills
Cooltempered and able to manage occasionally difficult customer queries
IT Literacy quickly and efficiently accessing records, checking databases, updating files, often whilst talking to a customer at the same time

Benefits: