Patient and Donor Coordinator - London, United Kingdom - NL Recruitment
Description
Patient and Donor Coordinator, an excellent and rewarding opportunity to join a growing Medical/Health Charity, based in West London. Offering Hybrid working; 3 days per week in the West London Office, 2 days a week working from home.- Do you have exceptional customer service skills to provide outstanding and supportive contact to individual patients/donors?
- Have you worked in a medical setting, or are interested in this area and are looking for a new and rewarding role?
As the Patient and Donor Coordinator, you will join a dedicated Donor/Patient Management Team who provide support to individual Donor/Patients going through a donation procedure.
The team support and liaise with donors/patients from the initial registration process, donor matching, and all appointments required throughout the process.
- Manage the donor journey by guiding and advising donors through all stages of the donation process.
- Register and evaluate donors for suitability and eligibility using guidelines and national regulations.
- Outstanding customer service skills, ideally within a medical setting or with some knowledge awareness of medical terminally and patient care.
- Excellent organisations skills and the ability to work in a fastpaced environment.
- Excellent attention to detail with proven ability to record accurate and sensitive information within a CRM/database.
More jobs from NL Recruitment
-
Spanish Speaking Customer Service Adviser
London, United Kingdom - 2 weeks ago
-
Digital Fundraising Assistant
London, United Kingdom - 2 weeks ago
-
Legacy Officer
London, United Kingdom - 1 week ago
-
Governance Officer
London, United Kingdom - 3 weeks ago
-
Individual Giving Coordinator
London, United Kingdom - 2 weeks ago
-
Senior Digital Marketing Officer Acquisition
London, United Kingdom - 1 week ago