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Medical Secretary
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Stockton-on-Tees

    Medical Secretary - Stockton-on-Tees, United Kingdom - Tees, Esk and Wear Valleys NHS Foundation Trust

    Tees, Esk and Wear Valleys NHS Foundation Trust
    Tees, Esk and Wear Valleys NHS Foundation Trust Stockton-on-Tees, United Kingdom

    1 week ago

    Default job background
    Secondment
    Description

    Job summary

    An exciting opportunity has arisen for a capable, conscientious and supportive Medical Secretary to join our busy and dedicated team based within the Older Persons Mental Health Team in Stockton. The role is based in Aysgarth building and benefits from free on-site parking and is easily accessed by bus.

    As a member of the Admin Team, you will work alongside other medical secretaries and administrators. The office is an area of high activity, and no two days are the same, you will be an integral part of the team. If you are looking for a new challenge, enjoy variety in your work and are looking to be part of a team striving to make a difference, we will welcome your application for this role.

    Main duties of the job

    Whilst having previous experience in an administrative role is essential, NHS or other health care experience is not. We are first and foremost looking for individuals with a passion for people, customer service experience, an interest in working in a health care setting and a 'can do' attitude

    The Medical Secretary role is pivotal in the day to day operations of the medical and multidisciplinary teams. As part of this role, you will work closely with Consultants, Medics, clinicians, Managers and the wider team to provide the best possible care to the service user.

    We are looking for someone who is able to multitask in a busy environment, communicate confidently, prioritise their workload and meet deadlines and build strong working relationships with a variety of people. You will need experience in transcribing dictations and management of appointments/diaries.

    About us

    Benefits for staff working in the Trust include:

  • Free parking, car sharing and Cycle to Work Scheme.
  • Access to Trust gyms, independent counselling , physiotherapy, Occupational Health , free flu vaccinations, Employee Support , Mindfulness Training, Employee Psychology and Staff Retreats.
  • Generous NHS pension and annual leave package (27 days plus bank holidays).
  • Regular 1-2-1s, quarterly supervision and annual appraisal, providing opportunity for discussion around achievements, challenges, aspirations and training and development opportunities.

    • Staff recognition is very important to us; we work closely with colleagues to support development, the staff voice, and to recognise teams and individuals, highlighting outstanding work through our Greatix and Star Award schemes.

    We recognise that Administrators are professionals and are a valuable asset to our organisation. We understand that they have a key role in the support and delivery of our services and that their contribution helps us in achieving our aim of consistently providing safe and high quality care for our service users. The kind of care we would want for ourselves and for our loved ones.

    Our organisation is on a 'Journey to Change', creating a great experience for our staff is one of three big goals. Ultimately, our aim is to be a proactive, responsible and mindful employer; recruiting, retaining and training our staff, for the right roles, at the right time.

    Date posted

    23 April 2024

    Pay scheme

    Agenda for change

    Band

    Band 4

    Salary

    £25,147 to £27,596 a year per annum

    Contract

    Secondment

    Working pattern

    Full-time

    Reference number

    346-TSM-006-24

    Job locations

    Lustrum Vale

    163 Durham Road

    Stockton-on-Tees

    TS19 0EA

    Job description

    Job responsibilities

    Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.

    Person Specification

    Qualifications

    Essential

  • BTEC Diploma/Level 3 Diploma in Team Leader/Supervisor or equivalent (ie NVQ in Business Administration / RSA Level 3) OR equivalent knowledge gained through relevant work experience plus a willingness to work towards the Diploma in Team Leader/ Supervisor within an agreed timescale
  • IT Qualification (. ECDL Qualification, RSA, NVQ in Business Administration) OR equivalent knowledge gained through relevant work experience.
  • Key skills/functional skills in literacy and numeracy Level 2 OR O Level (Grade C and above) / New GCSE in Maths and English (Grade 4 to 9).

    • Desirable

  • Digital dictation or audio typing qualification
  • IT Digital Training or willingness to complete

    • Experience

    Essential

  • Significant secretarial experience
  • Experience of participation in service and quality improvement initiatives
  • Where applicable, experience of supervising/training junior administrative staff

    • Desirable

  • Within a clinical environment

    • Knowledge

    Essential

  • Comprehensive knowledge of secretarial and administrative procedures and the ability to undertake associated tasks ensuring adherence to defined procedures and guidelines
  • Comprehensive knowledge of all Microsoft Office applications

    • Desirable

  • Working knowledge of medical/psychological terminology

    • Skills

    Essential

  • Copy type and transcribe accurately from audiotape and/or shorthand
  • Input data accurately / efficiently
  • Demonstrate good organisational and diary management skills to include co-ordination of meetings and associated duties
  • Communicate effectively in the English language and demonstrate both verbal and written comprehension skill
  • Maintain concentration and attention to detail whilst also dealing effectively with interruptions
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